Career Category

Sales & Marketing Operations

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

LIVE

What you will do

• Responsible for tracking and monitoring of in-market performance results; manages reporting systems, improving quality and timely availability of data through standardization
• Provide analysis on performance of multi-channel marketing campaigns through analyzing customers and market data
• Manage, analyze, and report brand performance to provide valuable insights for brand team to make strategic decisions
• Provide data insights to commercial teams on multi-channel and digital customer engagement initiatives to optimize reach, frequency and value of virtual interactions/touchpoints with all customer channels to trigger higher engagement
• Work closely with Regional/Global Commercial Excellence/BAI workstreams and local brand leads to develop and decide customer insights strategy and roadmap to strengthen insights capability
• Support commercial teams to drive the change from a conventional sales and marketing SOV to a new multi-channel digital customer engagement model via strategy, technology, content, and change management
• Scout and assess technology trends of new multichannel capabilities
• Report to Commercial Innovation Lead on execution of new Customer Engagement Model (nCEM) and Global Customer 360 (C360)

WIN

What we expect of you

• Master Degree / Bachelor Degree in Business, Marketing, Agriculture, Commerce similar
• Knowledge of the Pharmaceutical Industry
• At least 3-5 years of experience in the area of commercial excellence, sales force effectiveness and data analysis and business operations with exposure to senior management and working cross-functionally
• Ability to derive insights and formulate recommendations by integrating and leveraging multiple sources of data
• Experience working within a cross-functional project team to deliver on a technology / transformational data project (CRM/Digital)
• Listening and communicating skills
• Analytical, modeling, forecasting skills
• Pro-active attitude
• Fluently in English
• Advanced skills in Microsoft Excel, PowerPoint

THRIVE

What you can expect of us

• As we work to develop treatments that take care of others, so we work to care for our teammates’ professional and personal growth and well-being.
• Vast opportunities to learn and move up and across our global organization
• Diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan comprising health, finance and wealth, work/life balance, and career benefits

APPLY NOW

for a career that defies imagination

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

careers.amgen.com

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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