Data Service Specialist
ZFShanghaiUpdate time: October 11,2019
Job Description

Job Description



Responsibilities

Product Related data maintenance and update - 30% of time Maintain AP IAM part number related attributes and applications like product part number ,key dimensions, drawings/images, OE number, competitor number, product status ,supersession ,model applications etc. in the system on a daily basisWork with product development team ,T&Q and Warehouse dep. to acquire necessary product related data for an complete and qualified database for AP marketIndentify and verify the product and application data from various information sources like EPC, competitor catalogue ,drawing checking &comparison to ensure data accuracy and find out possible new applications without actual developing new part numberIdentify if any Europe product part number applies to AP market and update to AP database Adjust and Correct errors for product data according to various information resources like customer feedback, EPC checking, competitor comparison etc. for AP released  part number and cooperate with Euro data team for any Europe released part numberRegular monitor and check data status in PMD and conduct product data comparison between BPCS and PMD to ensure all active product are with necessary specifications and attributes  Feedback and request to Tecdoc for any model information correction, missing  ,adjustment etc. to make sure model description and range are up to date and complete   Data support for internal and external customers - 30% of time Acquire car population in different AP market and develop methodology to calculate the coverage of car population in each marketMonitor and report the car population coverage on a monthly basis and ultimately reach the target coverage figures set up at beginning of a year by working closely with product manager team and ABU to select and decide models to be developed , closing application gaps by OE /competitor cross checking Collect feedback from ABU on car population, car model description , model existence etc. and verify with car population supplier to push them for better car population data Collect new model specifications released each month in certain market and ensure all new models covered within TRW friction products within one year. (This only applies to product service specialist –Friction)Work with product manager to collect , verify new part number and new applications data and distribute the data to AP customers in E-newsletter format on a monthly basis Support to customers, sales team, product managers on queries such as OE to TRW part number, TRW part number applications, car model car parc , competitor to TRW part number, model to TRW part number , etc. Provide correct TRW product related data in time and high quality.Provide right TRW part number to identity the right part number regardless of the difference fitting comments and interpret the technical terms into a language that is easy to be understoodData support to key customers for their gap filling, digital marketing requests, inter SAP system etc. Releasing catalogues for various markets - 20% of time Prepare and maintain the database for catalogues.Communication with ABU to get feedback about catalogue format , quantity ,delivery, special customer requests etc.Define product range, car model range in key markets ,work with catalogue designing supplier to follow up the methodology ,logic and process to deliver catalogue design on time Work with CST and warehouse dep. to distribute and deliver the catalogues with goods to target markets under cost down environmentWork with digital marketing team to deliver customers with E catalogues , smart phone App catalogues, online catalogues Upgrade the catalogue search user friendless by seeking and implementing new functions Market Intelligence--20% of time Collect key competitors’ catalogue/price list in each market to benchmark study their part number range, car population coverage, development focus/strategy to give feedback to ABU and product managers. Work with ABU to identify corresponding TRW part number, applications from competitor information.


Requirements

- Working in automotive aftermarket over 2 years
- Good knowledge of  Excel, PPT
- Fluently in English speaking, writing and reading
- Good knowledge of Automotive chassis products or with experience in a 4S shop is a plus
- Understanding of car maker, models ,car population
- Experience in database management is a plus


Contact Information

Piona Liu, piona.liu@zf.com

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