Assists in providing technical support for one or more products and/or product families through participating in new product development, representing the customers technical needs, creating competitive analysis from a technical perspective, and/or developing and presenting technical product training materials.
Typically works with the Intel sales team to help resolve customers technical questions, participates in customers visits, and/or delivers presentations. May own creation and maintenance of data sheets and application notes, and/or act as a technical expert, consultant, analyst, and/or program manager. Responds to customer/client requests or events as they occur.
Qualifications
Behavioral Skills Desired:
- Customer Obsessed - Motivated to drive customer success across technical and organizational boundaries and ability to identify and resolve both customer technical and relationship issues independently.
- One Intel - Collaborative team player with strong interpersonal skills
- Fearless - Ability to adapt and operate in a fast-paced and constantly changing environment with a strong sense of task prioritization to maximize impact.
- Truth and Transparency - Ability to clarify and drive vague or unclear requirements, and excellent communication (verbal and written) with past experience writing documentation and delivering training presentations
- Inclusion - Ability to bring out the best in the team and others through supportive, positive role-modeling.
Qualifications: You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates .
Minimum Education and Experience:
- A Bachelor's degree and 5+ years' direct experience in the following areas:
- Intel server software architecture including use of hardware features, driver architecture, application tuning, etc.
- Development of scripts in Python or Perl.
- Reading and interpreting or developing code in various Linux OS development environments.
- Manageability software/firmware, BIOS or driver code development.
Preferred Qualifications:
- Working knowledge of graphics architecture including driver architecture and application behavior and tuning.
- Experience with project and bug tracking database software such as JIRA.
- Knowledge of Windows OS code development environments.
The focus of Accelerated Computing Systems and Graphics (AXG) is to accelerate our execution in strategic growth areas of high-performance computing and graphics. AXG is chartered with delivering high performance computing and graphics solutions (IP, Software, Systems), for both integrated and discrete segments across client, enterprise and data center. Our mission is to make zeta-scale computing accessible to every human on the planet by the end of this decade and to entertain, educate and connect billions of people with buttery smooth visual experiences.
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