·       Manage telephone reception, reservation management, check-in, information, sales, check-out and billing… and if you have any additional talent, share it!

·       As a flexible and versatile colleague you give support to other departments (bar, seminars, …).

·       Ensure that the quality of the experience is up to the promises made to our customers.

·       You are a welcoming and enthusiastic person thinking in solutions and opportunities.

·       Your English and French are fluent. You have some skills in Dutch? Great!

·       Customer happiness is your highest priority. 

·       A fulltime contract with extra-legal benefits (meal vouchers, bonus scheme, Accor “Bienvenue” card, insurance).

·       A wonderful environment in our Novotel institution of 102 bedrooms and a trendy delicious restaurant.

·       An experience in an ambitious hospitality group, all this in a family work atmosphere.