Eaton’s North American Sales Division is currently seeking a Deduction Analyst to join our team. This position is based at our Moon Township, PA location with a hybrid work model. Position Overview: The Deduction Analyst’s primary functions are to assess the reviewing and routing incoming customer claims. Through initial review and some basic analysis, will be able to determine the appropriate course of action. Responsible for the collection of customer claims that are deemed to be invalid. Will be responsible for supporting the Senior Deduction Analyst and Credit Analyst’s collection of outstanding invoices. Will be responsible for communicating CCFS department and Eaton policies regarding pricing, freight and returns. Position may also support special project initiatives as determined by management. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. In this function you will: Responsible for the review and routing of incoming deduction claims. Additionally, based on review of incoming deductions, will be responsible for routing deductions of certain complexity to Senior Deduction Analyst. Will be responsible for making initial contact with internal and external customers to collect data and claim detail for claim review. Based on review of incoming claims will be responsible for the processing of the deduction through the claim system & collection of invoices resulting in rebilling. Ensure appropriate approvals and documentation is received in order to resolve outstanding deductions. Approvals will need to fall within an established limit of authority matrix. Will be responsible in assisting other Deduction Analysts and Credit Analysts in compiling the information necessary to make successful collection presentations to customers. Abide by Robinson-Pattman Act, Fair Debt Collection Practices Act, Cannons of Business Credit Ethics, and Eaton Ethics Policy at all times. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Associate degree from an accredited institution 3 years of customer facing experience. Strong skill set in Microsoft office applications: Word, Excel, PowerPoint, and Outlook Sponsorship is not available. Candidates must be legally authorized to work in the U.S. on an ongoing basis without requiring company sponsorship. No relocation benefit is being offered for this position. Only candidates within a 50-mile radius of Moon Township, PA will be considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation Preferred qualifications: Bachelor’s degree in Accounting or Finance from an accredited 2-3 Years of deduction experience Accounting/finance experience Strong organizational skills Systems (GetPaid/Oracle/SAP) Pricing Programs Position Criteria: Demonstrates commercial sensitivity and business acumen Demonstrates effective decision making within limits of authority Demonstrates effective written and verbal communication skills Demonstrates effective evaluation and problem-solving skills within limits of authority Demonstrates effective customer service skills Represents Eaton in customer and internal meetings We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AcccommodationsForApplying@Eaton.com We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Finance/Accounting Region: North America – US/Puerto Rico Organization: NAS North American Sales Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: Yes, 10 % of the Time