About DSM

DSM – Bright Science. Brighter Living. ™

Royal DSM is a purpose-led global science-based company in Nutrition, Health and Sustainable Living. DSM is driving economic prosperity, environmental progress and social advances to create sustainable value for all stakeholders. DSM delivers innovative business solutions for human nutrition, animal nutrition, personal care and aroma, medical devices, green products and applications, and new mobility and connectivity. DSM and its associated companies deliver annual net sales of about €10 billion with approximately 23,000 employees. The company is listed on Euronext Amsterdam. More information can be found at www.dsm.com .

Job Title: Delivery Service Officer

Report to: Delivery Service Supervisor

Business Unit: DNP China

Location: China

The Challenge:

• Close contact with the LSP, Customer service, and Inventory planning to coordinate the information and tasks necessary to meet the customer’s shipping requirements.
• Meet customers’ and regional DCs’ on-time and in full needs, provide order to cash supports, to ensure transparent and efficient communication and successful and cost effective order fulfilment process.
  

The Position:

• Perform distribution processing and fulfilment in close collaboration with related counterparts through efficient distribution network.
• Track and trace export shipments and update status in a timely manner, incl. follow up vessel/flight details, ATD/ATA confirmation & provide documents to customers.
• Coordinate and monitor the service providers for physical distributions to customers/DCs to ensure accurate and timely arrangements.
• Maintain surveillance of call-offs against contracts, delivery lead-times, MOV, item proposals and informs relative counterparts locally or globally.
• Manage customer complaints on supply chain/ logistics matters & work with Front Office Customer Service Specialist/Sales people to solve customer’s complaint such as damage, delay.
• Perform quality control and SHE requirements in chain of demand supply to satisfy corporate environment of DSM.
• Work with internal customers and cross functions to smooth the whole supply chain operations.
• Other on-job tasks assigned.
  

The Ideal:

• Bachelor’s degree in relative area, or equivalent experience in DSCM/logistics related field.
• At least 3 years of relevant working experience in areas such as Transportation, Logistics & Distribution.
• Strong knowledge on Import/Export Customs documentations and flows management, including Bonded flows and major trade modes.
• Effective communication skills with logic and systematic thinking.
• Good English communication capability and Office (Excel and PowerPoint) fluent user.
• Basic knowledge of chemical/nutritional products industry and operations process, air or ocean logistics is an added advantage.
• Knowledge of SAP Logistics Execution is preferred
• Good oral and written communication skills in English & good interpersonal skills
• Good ERP & MS Office skill
  

皇家帝斯曼是一家倡导公平就业机会和积极行动的公司，无论是什么种族、肤色、宗教、性别、民族、年龄，是否为受保护退役军人、符合条件的残疾人或是否具有任何其他受法律保护的特征，我们对所有合格的求职者一视同仁。

Royal 帝斯曼及其关联公司拥有约23,000名员工，年净销售额达到100亿欧元。公司已在泛欧交易所上市。如需了解关于帝斯曼的更多信息，请访问 http://www.dsm.com 或接入