Essential Functions of the Job:

• Support the development of a Greater China Account plan by understanding China’s growth strategies and priorities
• Provide a local country perspective on requests, projects and issues
• Facilitate dialogue between EY Technology and local customers
• Pro-actively report to sponsors on the progress, including financial impact, of locally funded projects
• Strong ability to influence and shape customers’ expectations; balance the needs of the business and EY Technology, maintaining fairness and objectivity
• Ability to work effectively within a matrix organization

Analytical/Decision Making Responsibilities:

• Relationship Building: Develops strong relationships with diverse stakeholders by anticipating needs, collaborating across teams, fostering commitment and asking for feedback. Cultivates internal and external networks and uses them to connect customers with subject-matter specialists.  Finds the right cadence with customers to become a trusted business advisor. Shows versatility in understanding and working in culturally diverse environments.
• Business Process Improvement: The identification of new and alternative approaches to performing business activities. The analysis of business processes, including recognition of the potential for automation of the processes, assessment of the costs and potential benefits of innovative approaches and, where appropriate, management of change and its implementation.
• Structured Problem Solving: The ability to define, analyze, and address clients' business issues.
• Market Insights & Intelligence: Understand how to analyze financial statements and other market information and be able to synthesize it to tell 'a story'.

Knowledge and Skills Requirements:

• Ability to creatively apply IT to solve business problems, with a focus on customer needs and expectations
• Passionate about enhancing employee experience through technology
• Ability to operate successfully in a global multi-cultural environment
• Ability to communicate financial and technical information to a diverse business audience
• Flexibility to adjust to multiple demands and shifting priorities

Supervision Responsibilities:

• None

Other Requirements:

• Travel within Greater China may be required

Job Requirements:

• Education:
  • A Technology / Business related degree; or equivalent work experience
• Experience:
  • 5 years of proven experience in a management position, with minimum of 5 years internal/external IT experience focused on customer experience or business relationship management
• Language Requirements:
  • Fluent Mandarin and English speaker
• Certification Requirements:
  • None

Note:

This job description is intended as a guide to reflect the principal functions of the job.  However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. 

Further, the job description is subject to change at the discretion of management and in-line with evolving technology, business or market changes.