Responsibilities:

• Responsible for supervision on a branch’s administration and to provide necessary business / marketing support to Branch Manager in conducting daily business activities
• Supervise subordinates to ensure full adherence from branch staff towards Bank’s compliance requirements and policy in maintaining sound risk management of the designated branch at all time
• Ensure branch operation and control are properly managed at all time in accordance with laid down procedures, guidelines and audit comments
• Brief staff of any pertinent changes in operational policy and procedures
• Provide guidance and support to assist subordinates to resolve customer issues and queries in a timely manner
• Review and authorize branch transactions and documents; substitute branch officer role when necessary

Requirements:

• Macau ID Holder is preferred
• Bachelor’s degree holder or above
• Minimum 5 years of relevant experience in branch network of retail banking; with good leadership skill to drive for excellent services
• Sound banking knowledge on deposits, mortgage loan and branch operation and management skill
• Problem-solver with ability to work under pressure
• Proficient in English and Chinese