Deputy Manager - Business Analytics (CRM/ Digital)
RISE ASSOCIATES ASIA LIMITEDHong KongUpdate time: November 12,2019
Job Description
Clients
Our client is one of the leading property developers with several commercial portfolios – residential & commercial buildings, and shopping malls across Hong Kong and China. In order to further integrate their customer data base, CRM, digital and other e-services functions, they’re currently looking for digital & CRM data specialist to plan and implement the integrated database and analytics roadmap, strategy and plans for their China portfolios.
Job Description
- Manage data warehouse, consolidate and integrate data from diversified data source including MySQL Database, Google Analytics, etc
- Analyze consumer data of customer loyalty programs and identify insights for management on business development opportunities
- Develop and built segmentation platform for performing the evaluation of segmentation used in different channels
- Organize and prepare regular business analysis reports
- Communicate and coordinate with internal and external parties to refine data management and analytics procedures, workflows and other best practices
- Develop Business Intelligence tools / Dashboards to facilitate efficient cross-platform data analysis
- Maintain data integrity and conduct periodic quality assurance tracking of the Company’s customer loyalty program’s databases
Successful Applicant
- Bachelor’s degree in Computer Science, Statistics or Information Management, Business or related discipline
- 5 years’ experience in data analytics, managing data warehouse, business intelligence of mobile app loyalty program, preferably with retail market exposure
- Hands-on experience in ETL process, Database management, Data analysis with data visualization tools (e.g. Tableau, Qlikview, etc) and Google Analytics
- Knowledge in data warehouse maintenance, proficiency in SQL programming (e.g. MySQL, MSSQL, etc)
- Strong business acumen, analytical skills and numerical sense, able to work independently
- Effective communication skills, both in oral presentation and report writing
- Proven English proficiency, well organized, self-motivated and good team player
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