Design Lead

London 

BCGDV is working on a new digital offering that is part of a medtech healthcare company’s digital innovation business unit. This business unit will focus on creating new digital products and platforms that transform the lives of patients. This venture will be the first product within the digital innovation unit. This product will be a next generation digital platform aimed at a neurological disorder to empower patients to better understand their condition, have better conversations with their doctor and ultimately achieve better health outcomes. The new venture has plans to grow aggressively to engage patient and health care professionals, with an initial focus in the US market. The business will scale aggressively in the next few years, and will be based in London, England.                                                                                             

We are looking for a Design Lead that will drive the UX strategy and interaction design to create products that engage and inspire. We are looking for people with a strong understanding of design thinking, human-centred design, human computer interaction and are fluent in the latest technology trends.

Role & Responsibilities

• Drive and participate in concept and ideation sessions leveraging ethnographic research and design thinking.
• Balance customer frictions and needs with our client’s business goals, market viability, and technical feasibility.
• Hands on delivery of product concepts, user journeys, storyboards, system maps, user flows, wireframes and prototypes with Figma, Sketch, Adobe CS, InVision, and other tools.
• Incorporate user research and usability testing to iterate on product solutions.
• Collaborate effectively with multi-disciplinary teams including product managers, engineers, marketers, and corporate executives.
• Communicate the product’s vision and articulate design decisions and trade-offs to partners and clients, both verbally and visually.
• Partner with Engineering to ensure designs are properly implemented.
• Be fluent in the latest design and technology trends and influences how they could be applied to venture solutions
• Provides strong rationale for approach and outcomes in relation to multiple design and strategy modules in a thoughtful, articulate manner
• Excellent people management skills to collaborate with colleagues and cross-functional teams 

Background

• Experience as a Lead Designer or Product designer in multi-disciplinary team
• Significant track record shaping real-to-world user experiences and delivering tangible products to market and leading creative projects to successful completion
• Deep subject matter expertise on research and testing techniques and able to discern which practice to use for which activity
• Proven experience setting up teams and personally driving delivery of concepts, personas, user journeys, storyboards, user flows, wireframes, prototypes, etc
• Exceptional communication and presentation skill
• A background with product prototyping and testing, future visioning and strategy development
• Experience leading ethnographic research (quantitative and qualitative), divergent exploration, conceptual development and industrial design
• Excellent people management skills
• Experience in leading design for digital products in the healthcare space is highly preferred