Design Thinking Strategist
EATONMoon townshipUpdate time: May 28,2022
Job Description
As an intelligent power management company, Eaton is fully engaged in our digital transformation to improve our internal business processes and to reach and serve our customers better and provide them with new value. We are reshaping the way we think and work – leveraging digital tools and technologies to accelerate our transformation and instilling a digital mindset from the ground up. We are eager and open to new ways of thinking, and we need your creativity, innovative ideas and expertise. We believe that diversity of thought, cultures and backgrounds is what contributes to our success. If you want to help shape the digital future of Eaton, join our team and make a real impact. Eaton’ Digital office is currently seeking a Design Thinking Strategist to join our team, Studio Blue, who is responsible for growing the practice of Human-Centered Design at Eaton. This role will be based in Moon Township, PA and have flexibility for both Hybrid and Remote work options. The primary function of the Design Thinking Strategist is to help scale design thinking education across internal businesses and functions. You will contribute to the design, development, and delivery of design thinking training offerings, coaching activities, resource materials, and community events. You will support the planning and facilitation of workshops with internal project teams and gain deeper experience with Design Thinking application, providing great opportunity to grow your skills as an educator, practitioner, facilitator, and advocate for the end user. Sound interesting so far? Keep reading! In this function you will: Engage in team strategy conversations and contribute to problem solving and decision making. Help the team deliver internal training courses and develop new offerings. This includes managing scheduling and registration processes, preparing for and co-instructing classes, and building course curriculum and content. Guide designers and non-designers in learning and applying design thinking principles and methods. Partner with co-facilitators in planning workshop agendas, preparing materials, and facilitating activities, while also navigating challenges and adjusting on the fly. Be an active listener during project scoping conversations with internal partners so that you can effectively contribute to the success of the engagement. Support industrial and user experience designers from Studio Blue in crafting and facilitating world-class design thinking exercises and workshops across multiple product development efforts with Eaton businesses around the world. Craft compelling self-learning resources that use storytelling and elegant visual design to share design thinking concepts and strategic ideas. Enthusiastically participate in events, programs, and communication channels that foster connections and conversations across our internal community of design thinking practitioners and facilitators. Manage your workload effectively by prioritizing assignments and asking for help when you need it. You’ll be part of continuously improving our team’s processes. Engage in ongoing dialogue with your manager and team members to give and receive constructive feedback and drive your own performance and growth. About Studio Blue Our team, Studio Blue, is responsible for growing the practice of Human-Centered Design at Eaton. We function as an internal design consultancy, collaborating with Eaton teams based all over the world. Through our expertise in design thinking, industrial design, digital user experience design, and technical writing we are working to make Eaton a more design-minded company. Eaton is over 100 years old and many of its products and processes are rooted in industrial manufacturing. Our team is central to the modernization and digital transformation of the company. Every day we are helping internal teams from functions, like sales, engineering, marketing, finance, etc., create meaningful experiences for users through connected services, hardware, and software. It is a really exciting time to be a creative at Eaton because every contribution we make has a significant impact on the future of the company, and the opportunities for innovation are never-ending! Working in Studio Blue Most of our Americas Studio Blue team is based in Pittsburgh with several teammates dispersed across the United States. While we have a physical office we can go to, we operate on a remote basis much of the time. We are open to considering a spectrum of flexible work solutions for our team members, from majority in-person to fully remote, and we expect all team members to be generally available during core working hours (10 a.m. – 3 p.m.) in Eastern Standard Time. We have an extension of our team, Studio Blue APAC, that is based in Shanghai and provides design consulting services to Eaton teams across the Asia Pacific region. We participate in intermittent meetings during non-standard hours to stay connected with this part of our team. Our Design Thinking team is highly collaborative with lots of opportunity to work with other design disciplines, and we are always iterating on and improving our strategy and processes. We work hard and have high standards, and we also respect the importance of celebrating wins and encouraging a healthy work-life balance. As a company, Eaton values learning and growth and empowers its employees to invest in themselves. If you’re interested in joining a team of problem-solvers who are applying design expertise to infrastructure-level challenges and shifting culture by encouraging and building empathy, creativity, and innovation at an enterprise scale, then Studio Blue is the right team for you. Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. Qualifications Required (Basic) Qualifications: Bachelor’s degree from an accredited institution. Minimum of 6 months of experience in one or a combination of the following: human-computer interaction (HCI), human-centered design, product management, sales, marketing, facilitation, change management, strategy development, digital product design, industrial design, communication design, and/or user research. Must be legally authorized to work in the United States without company sponsorship now or in the future. Preferred qualifications: Bachelor’s in Design or certificate in Design Thinking from an accredited institution or program. Minimum of 1 year of experience with Digital whiteboarding tools, such as Miro or Mural, and Microsoft Office products. Access to an online portfolio or presentation that demonstrates knowledge and application of design, user research, or workshop facilitation experience. Bi-lingual (written and/or spoken) in French, Spanish, German, Hindi or any other non-English Language. Position Criteria: You have professional experience related to creative problem solving and/or a degree or certificate related to design, human-computer interaction (HCI), product management, or other adjacent skillset. You have a solid foundation in human-centered design, design thinking principles and methodologies, You enjoy flexing your strategic thinking skills, imagining future scenarios, and contributing to culture-change initiatives. You're a team player and you want to help others learn and practice new skills and ways of working. You communicate openly and clearly, and you’re on your way to becoming a confident speaker and facilitator of activities. You're an advocate for knowledge-sharing and experience-based learning, and you care about personal growth. You’re empathetic, curious, and innovative. You enjoy exploring and iterating on solutions to complex challenges and creating meaningful experiences for people. You have strong time and project management skills and the ability to stay organized and deliver on project goals. You can travel internationally and domestically on an occasional basis. Travel is estimated at 10%. Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $84,640 - $116,380 a year. At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance. There are always exceptions and variations to these criteria, so if you think you're qualified for the role, please don't hesitate to apply! About Eaton Eaton is a power management company made up of over 99,000 employees, with business in more than 175 countries. Our energy-efficient products and services help our customers effectively manage electrical, hydraulic, and mechanical power more reliably, efficiently, safely, and sustainably. Eaton’s products – transformers, circuit breakers, electric vehicle chargers, just to name a few – power critical infrastructure and technology like airports, hospitals, factories, data centers, vehicles, and the electrical grid. The functionality and design of our products and services impact millions of people every day, and our customers depend on us to help solve incredibly complex power management challenges Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: Electrical Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Remote Does this position offer relocation?: No Travel: Yes, 10 % of the Time

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