Manage and provide first level support, analyzing problem data, documenting findings, escalating problems

Supervise, and interact with team members to provide professional support

Escalate problems to proper professional

Performs vendor, inventory, and supply management

Assist manager action

Bachelor Degree

3 – 4 years’ experience in related area

IT internal processes, policies and procedures

Knowledge of AS400 preferred

Expertise in personal computer networking

Good in English, Cantonese and Mandarin