Job Duties:

• Provide helpdesk / deskside support on PC and system functions for end users
• Provide hardware and software maintenance or remote support to solve the IT related problems
• Provide network support and network equipment ‘s monitoring
• Assist in managing the hardware & software inventory items and maintain up-to-dated inventory records

Requirements:

• Diploma / Higher Diploma or above with 1 year helpdesk / PC support experience
• Hands on experience in PC problem diagnosis and end users support
• Experience in Windows Server 2003 /2008 support
• Knowledge of LAN / WAN, TCP / IP maintenance
• Good presentation and problem solving skills
• Willing to share knowledge and skills with teammates
• 7 x 24 shift duty is required

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