Duties

• Provide second-tier support on PC, system and peripherals on clients’ premises
• Understand user’s IT enquiries / requests and solving their problem
• Assist team supervisor to plan resource for service provision to services & carry out
  PC installation related work

Requirement

• Diploma / Higher Diploma in IT engineering (or the equivalent)
• Holder of CCNA / MCITP is an advantage but not a must
• At least 3-4 years’ relevant experience
• Solid experience in supporting the PC/ LAN systems and applications; PC Cloning
• Knowledge of basic networking - (Configure IP, Ping gateway)
• Enthusiastic in new technologies and willing to learn
• Self-motivated and the ability to work under pressure is important
• Good interpersonal skill and excellent verbal and written communication, in both English and Chinese (Cantonese and Putonghua)
• Good customer services skills to provide excellent service to clients
• HK Permanent Resident is required