Responsibilities:

- Handle inquiries, incidents and problems, including escalation to corresponding parties

- Perform Tier-1 trouble shooting and problem analysis on IT services

- Keep track of incident/service requests throughout the incident/service request lifecycle

- IT equipment installation

- Support internal IT admin works

Requirements:

- Diploma or above with 2 years related experience, (Putonghua speaking is a plus)

- Working Period: 1-year contract

- Working hours:

[1] Shift 1: 0900 – 1800 (lunch time: 1230 – 1330), alternate Saturday (0900 – 1300)

[2] Shift 2: 1000 – 1900 (lunch time: 1330 – 1430), alternate Saturday (0900 – 1300)

If you have the desire for a challenging and rewarding career development,  

send us your resume quoting your present and expected salary by clicking "Apply Now"

or email to hr(a)waionsolutions.com.

**Only accept resume in Word format**
Information collected will only be used for recruitment purpose.