Destination Services Sales Manager

Selling a memorable experience in an authentic location is the essence of a Destination Services Sales Managers role at the Fairmont Scottsdale. Your professionalism and knowledge of the Hotel will reflect positively in how you present the property. Building strong relationships will create a bond, ensuring your clients will always stay with Fairmont Hotels & Resorts.

What's in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-Site employee cafeteria
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

What you will be doing: 

• Consistently offer professional, friendly and engaging service.
• Market Destination & Resort services to prospect, tentative and definite groups coming to the Fairmont Scottsdale Princess
• Be able to Pivot to multiple roles beyond sales when business levels are needed:  operations, billing, administrative, etc.  
• Maintain current files on all groups – keep records of contact made
• Establish relationship with “internal” clients such as Resort Sales Managers and Conference Planning Managers
• Develop creative and innovative proposals for clients
• Organize and manage site or pre-planning visits with potential clients
• Attend vendor events and keep current on local happenings 
• Help develop new tours, activities, theme parties, etc. as needed
• Assist with client site inspections (planning and implementation)
• Work with Director of department on marketing plans and other tasks as needed
• Keep abreast of new tours and venues
• Attend weekly Operations Meeting
• Attend monthly Sales Meeting 
• Collect all vendor related invoices, process them for payment and post all group related revenue to the master account

Your experience and skills include:

• Minimum of 2 years relevant Sales experience in the local destination industry.   
• Hands on experience working with local Transportation, Decor, Entertainment, Tour, Golf, etc; a huge plus. 
• Experience in developing an understanding of customers, competitors and trends
• Knowledge of MS Office, Social Tables, CAD, Opera, Birchstreet or e-Destin a plus. 
• Ability to work nights and weekends when required
• Must be a Team Player that is able to pivot role and responsibility based on business levels.
• Bachelors in Hospitality, Business, Sales or Marketing preferred
• Knowledge of local event vendor industry & involvement in industry trade groups a plus
• 2-4 years of sales experience preferred
• CMP is desired
• Involvement in industry trade groups
• Adhere to Fairmont Scottsdale Princess Grooming Guidelines.