At Siemens, we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow’s reality. Find out more about the Digital world of Siemens here: www.siemens.com/careers/digitalminds Position Overview: This position will administer and maintain services in support of product development with the goal of increasing overall productivity and product quality through the reduction of service outages and performance bottlenecks. This position will stay up to date on emerging technologies and trends related to software development services and infrastructure and will work with stakeholders to improve development systems by driving the adoption of relevant technologies. This position will ensure that new services or enhancements to existing services are implemented globally. This includes evaluation, documentation, and training. This position will work with internal customers to gather requirements and prioritize work. Internal customers include production, quality assurance, project management, DevOps colleagues and development personnel. The position will work closely with system administrators, production personnel, build and process engineers, and test framework engineers. Ability to communicate clearly and precisely is required. This position is a member of the Simcenter Operations team. The Simcenter Operations team focuses on Siemens multidisciplinary design software and is part of Simulation & Test Solutions within Siemens Digital Industries Software. Responsibilities: Responsible for installation, maintenance and administration of software development services including but not limited to services related to: build automation environments, virtualization and containerization, source code management, issue tracking, software testing, repository management, and licensing servers. Responsible for administration of development services. Some administrative functions may be shared with appropriate users depending on the service involved. Responsible to improve development services and systems by analyzing weaknesses, formulating solutions, and driving the adoption of new technologies. Establish system specifications by collaborating with users and analyzing workflow and security requirements. Upgrade services by conferring with users and vendors. Evaluate, install and test enhancements and new services. Provide users with access to enhancements and services under evaluation. Organize communication relevant to service upgrades and evaluations. Participate in designing system infrastructure with appropriate IT and Development personnel. Participate in system implementation with appropriate IT and Development personnel, including system selection, installation, script development, software and hardware configuration, and testing. Work within DevOps and related groups to define system and operational policies and procedures. Maintain system performance by performing system monitoring and analysis, and performance tuning. Troubleshoot all aspects of service failures, including hardware, software, network and operating system failures. Work with appropriate Development and IT personnel to solve problems. Escalate issues to application vendor if necessary. Secure system by developing system access, monitoring, control, and evaluation processes. Work with IT personnel to establish and test failover systems and disaster recovery policies and procedures, including the test and maintenance of backups. Communicate new services and features to users by providing training, documentation and support as needed. Keep track of service-related expenses, such as licenses, fees and cost of hardware. Accomplish organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Required Knowledge/Skills, Education, and Experience: Master’s Degree in Computer Science or Engineering or bachelor’s degree plus work experience. Linux server and desktop administration. Windows desktop administration. Experience with software development automation environments, including tools such as Jenkins and Nexus. Experience with infrastructure-as-code (IaC) tools, such as Terraform and Packer. Familiarity with provisioning tools such as Ansible, Puppet or Chef. Proficiency with multiple scripting environments, such as bash or python. VMWare administration. Experience with commercial cloud environments, preferably AWS. Network services and protocols. Ability to analyze and solve problems in a complex WAN/LAN environment. Excellent communication skills. Comfortable with design as well as implementation. Excellent teamwork skills and ability to assist other team members in problem-solving. Ability to thrive in a dynamic, fast-paced environment. Ability to handle multiple tasks with minimal oversight. Preferred Knowledge/Skills, Education, and Experience: Service administration with experience in mission-critical development services, such as source control management systems, issue tracking systems, collaboration services, and code review services. Familiarity with build systems, such as make, Maven and Gradle. Familiarity with databases (e.g. Oracle, MySql, Posgresql) typically used in network services. Software development experience is preferable. Exposure to software development test environments is preferable. Organization: Digital Industries Company: Siemens Industry Software Inc. Experience Level: Experienced Professional Job Type: Full-time Equal Employment Opportunity Statement Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. 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