Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere. We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sound interesting? Then come and join Indonesia team as Diagnostics Customer Service Manager to manage all aspect of CS DX Operation, Financial and Service Delivery to Customer. Your tasks and responsibilities: You will manage and ensure the highest technical, application, operational and financial performance installation projects, equipment services and maintenance, upgrades and updates of DX equipment according to technical specification. You will manage P&L for Customer Service Operation. You have to comply with the national and local regulations and safety standards as well as internal and external audit. You will be responsible for strategic planning, overview and evaluate recourse development and execute required manpower calculation related to I-base development and budget frame You will develop the competence with staff training based on the agreed business plan and future products for technical engineers & application specialists. You will manage and site-specific support to the field force in any technical issue & application related to equipment and others related 3rd party systems. You are holding a disciplinary responsibility for the staff assigned. To find out more about the specific business, have a look at https://www.siemens-healthineers.com/en-id Your qualifications and experience: Degree in Technical or Business Administration with at least 8 years working experience in a similar role Experienced in In-Vitro Diagnostics business for at least 5 years You are willing to travel (approx.30%) Your attributes and skills: You are highly self-motivated and have strong problem-solving skills You have skills at working effectively with cross functional teams in a matrix organization. You have strong communication, interpersonal and organizational skills You are proficient in Bahasa Indonesia and English both written and spoken Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what’s possible in healthcare to help improve people’s lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. Our culture: We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what’s possible, to improve people’s lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success. Check our Careers Site here. We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started. To all recruitment agencies: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. Organization: Siemens Healthineers Company: PT Siemens Healthineers Indonesia Experience Level: Experienced Professional Job Type: Full-time