Eaton Corporation has an opening for a functional analyst in its Web & Marketing Technologies Program. The primary responsibility of the functional analyst is to work with business teams, functional teams, project deployment teams, Eaton customers and IT staff to design, implement and drive adoption of global web platforms and processes. The successful candidate will model, configure, and implement functional software and process solutions to meet desired business requirements. The individual in this role will analyze business & systems processes, recommending improvements that use standard Eaton software and processes. They will participate in implementations and third level support as required. The functional analyst will work with project teams and IT staff to support the entire systems lifecycle (requirements, design, build, test and deploy). The functional analyst will also be responsible for the development and maintenance of program artifacts that define the standard features and methodology for program solutions. This position will be an integral member of the COCOE Web and Marketing Technologies team, interfacing with the sales and marketing teams in EMEA. Primarily supporting Eaton.com and My.Eaton.com, the analyst will work with the technical development team leveraging agile and scrum methodologies and performing story grooming activities to get user stories to a development ready state. The individual will work closely with front end system developers, functional experts and program managers on continuous improvement projects and user adoption. Your main responsibilities: • Participates in implementation/enhancement projects for the Web & Marketing Technologies program. • Partners with business users on requirements, processes & systems. • Participates in the entire project lifecycle: analysis of proposed process/system changes. • Helps manage requirements scope & disposition through process compliance & gap analysis, integration testing & user acceptance methodology. • Gathers requirement using interviews, document analysis, requirements workshops, storyboards, site visits, business process descriptions, use cases, scenarios, event lists, process analysis, competitive product analysis, task and workflow analysis, and/or viewpoints. • Management of approved requirements specifications & verification of implementation scope. • Provides knowledge & input on system implications of process changes. • Completes project related deliverables including future state design documentation and requirements documentation. • Participates in unit testing, integration testing support & review of training materials. • Supports user acceptance testing events and schedules. • Responsible for intermediate level system configurations • Prepares and provides training as required to business process owners and other key stakeholders. • Facilitates regression testing for global solutions as needed prior to migrating to productive system • Effectively communicates the status for deliverables to project management and leadership to effectively mitigate risks and resolve issues. • Responsible for applying business knowledge and best practices toward solution design for the system. Qualifications Your essential skills we are looking for: • Bachelor's degree from an accredited institution • Minimum 2 years’ relevant experience • Good level of system functional expertise and technical capabilities. Adobe Experience Manager or similar CMS experience preferred • Facilitation, business level communication, problem solving, business process design, completed at least one full lifecycle project, comfortable in business situations with external customers. What we offer to you: • Permanent contract in a fast-growing global company • Challenging projects in dynamic collaborative team • Flexible working solutions (hybrid, flexible working hours) are implemented across different EMEA locations • We make ethics and culture matter – You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA • We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at Eaton, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level • We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies • We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen • We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There’s room here for everyone because we believe that every person matters Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power ─ today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we’re accelerating the planet’s transition to renewable energy, helping to solve the world’s most urgent power management challenges, and doing what’s best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above. Job: Information Technology Region: Europe, Middle East, Africa Organization: Corporate Sector Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: No Travel: No