Make your mark in our exciting world at Siemens. We are a collection of over 372, 000 minds building the future, one day at a time. Together, we create technologies that take society further. We’re looking for people with the skills and vision to build a better tomorrow. Join our Smart Infrastructure Division as a Digital Infrastructure Specialist and help us re-imagine the world by finding solutions and making the world a smarter place for tomorrow. This role will be based out of the Nottingham office, with flexibility to work remotely, with only occasional travel within the UK to customer sites. You will be required to be on - call 1 in every 4 weeks (you will receive an on-call allowance). It’s incredibly important that our people enjoy working here and therefore we take great pride in having a friendly, helpful, and engaging culture. We also appreciate that development and training is important to many and that’s why we have a supportive environment which invests in our employee’s development, whether that’s Chartership, training or mentoring. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture here. Change the future with us. • You will manage and support the day to day infrastructure operations of on premise and cloud-based business applications, IaaS solution and managed DCs • Ensure all cloud and on-premise solutions follow security and compliance controls • Lead and plan the day-to-day execution of infrastructure and cloud operations, policies, processes • Build and implement processes to ensure high availability and scalability • Excellent knowledge of Windows & Cisco networking, including DNS, Active Directory, Firewalls and load balancers • Lead on escalation and ensure issue prioritisation procedures are followed, and SLAs are met, ensuring excellent customer service, client retention and growth • Operate and maintain traditional IT infrastructures, cloud ecosystems, and IT services to meet needs; handle physical, virtual, and cloud data centres and connectivity solutions; oversee systems and services maintenance and security • Work with teams to identify and resolve detailed operational challenges that impact the customer experience and business results • Continuously analyse operations and find opportunities to improve service levels and reduce costs • Ensuring adequate measures are in place for contingency & disaster recovery. What you need to make real what matters. • Hands-on experience with MS Windows, Cisco Routing & Switching, Checkpoint Firewall administration • Experience of delivering complete infrastructure solutions for projects including DR, capacity planning, environment strategy and hosting requirements • Experience working in a SaaS company with an on-call offering • Experience or awareness of cloud providers e.g. AWS, Azure, Oracle Cloud • Knowledge of managing Infrastructure as Code in AWS and experience with PowerShell is desirable • Excellent troubleshooting ability both within expertise areas and outside i.e. ability to research for potential solutions outside area of technical expertise • Recent Cisco CCNA or similar networking certification would be beneficial • Ability to think laterally and an understanding of how technology, process, tools and people combine to provide effective customer focused support solutions • A good understanding of ITIL Service Delivery and Support disciplines and methodologies We’ve got quite a lot to offer. How about you? Our compensation package includes a competitive salary, holiday allowance, pension and other additional benefits. We celebrate the fact that our employees are individuals and have different wants and needs. With this in mind, we have a flexible benefits scheme where you can tailor your benefits package to suit you. Siemens recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants. See our flexibility culture. We have partnered with VERCIDA, the UK's largest diversity and inclusion focused careers site where all our vacancies are in an accessible format. If you require any reasonable adjustments to be made to enable you to participate in the recruitment process, please let us know via our FAQ section #LI-KH1 Organization: Smart Infrastructure Company: Siemens plc Experience Level: Experienced Professional Job Type: Full-time