Customer Services Advocate

Would you like to support customers of the world’s biggest Internet brandname? Are you a skilled customer service advocate that is passionate about helping people? If this is you, we want you!

Teledirect Telecommerce is seeking Digital Marketing Consultant Malaysia’s best to support Business in Malaysia.

As a Digital Marketing Consultant at Teledirect Telecommerce, you will be a part of the fastest team in Malaysia. Your workplace will be in our ultra-modern offices in KL Sentral, accessible, safe with recreational activities and closest to trains buses and all forms of transport.

Your work would entail:

Support customers for online marketing and campaigns on AdWords.
Communicates to customers via phone, email or chat for any issues related to their interaction with AdWords and My Business platforms
Manage the relationship between client and its customers resulting in increased business by providing consultative advice sales solutions.
Tell us how we can be better and act as a voice for users/advertisers to provide product and process improvement opportunities back to client

You’ll Receive…

A month’s training to prepare you for the work and be supported by the best Customer Service Leads in the business. The course will be in English and therefore it is important that you speak and understand English well.
The satisfaction of helping people and building solutions
Rewards and Recognition
Career advancement opportunities
Great motivation activities

What we are looking for:

Passion for social media, online marketing or online advertising.
Experience in customer service and sales
A creative mind set and understanding of customer needs
Enjoy being on the phone with our customers
Strong communication skills and a flair for convincing and presenting an argument
The ability to work in an organized and structured manner
Fluent English, native speaker
Phenomenal attitude
Excellent attention to detail
Energetic

Job Segment: Consultant, Consulting, Telecom, Telecommunications, Technology, Contract, Marketing