About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. The Company: AbbVie (NYSE:ABBV) is a global, research-based biopharmaceutical company formed in 2013 following separation from Abbott. The company’s mission is to use its expertise, dedicated people and unique approach to innovation to develop and market advanced therapies that address some of the world’s most complex and serious diseases. AbbVie employs approximately 25,000 people worldwide and markets medicines in more than 170 countries. For more information, please visit www.abbvie.com. Summary of Job Description: The Digital Marketing Manager role within AbbVie is an exciting opportunity that is perfect for an ambitious, proactive go-getter who is ready to take on more responsibility and isn’t afraid to wear ‘multiple hats’. The role will see you working alongside cross functional commercial and medical teams in the organization, building solid relationships to help drive the multichannel roadmap and associated capability build aligned with AbbVie’s digital transformation journey. We’re looking for someone who can work autonomously as well as part of the wider cross-functional team playing a key support role to the business helping optimize customer engagement at every interaction. Major Responsibilities: Supporting both commercial and medical teams to develop and deliver appropriate change management and capability build across the digital transformation roadmap Input into the local multichannel strategy to deliver an exceptional customer experience via best-in-class content and user experience, driven by data and best practice deployment. Collaborate with internal stakeholders to help define KPIs, track and monitor those, recommend actions to improve campaigns to ensure continuous learning cycles with channels. Proactively identifying opportunities for enhancing customer engagement and experience across the AbbVie enabled interacting channels and working with the business on recommended actions Collaborate with global Customer Excellence and Business Technology Solutions (BTS) teams to proactively stay across updates or any changes to the digital transformation roadmap Proactively monitor multichannel campaigns and identify maintenance/quality improvements in line with operational and governance models Stakeholder Management to ensure all team members are on board with roles & responsibilities and individual tasks (internal stakeholders from local and global offices & external 3rd party agencies) Manage various projects of varying complexity and budgets simultaneously Test and review the output of projects for quality assurance and user experience Qualifications Education/Experience/Skills Required: Degree level education Previous experience in a similar role Digitally savvy and on trend with shifts in customer behavior that affect the digital and healthcare landscapes Project management skills Excellent organization and time management skills Excellent stakeholder management skills Ability to translate technical information to non-tech people Excellent written and verbal communication skills Ability to work in a fast-paced changing environment Ability to work independently and as part of a broader team Manage deadlines and time estimates Analyze data to understand insights and drive recommendations A passion for innovative digital solutions Attention to detail and pro-active in fixing things that are not right Problem solving skills Team player Travel No Job Type Experienced Schedule Full-time Job Level Code IC Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.