Digital Project Manager
About us
At Mercedes-Benz Financial Services, we’re passionate about putting our customers first. We provide a range of financial solutions designed around the changing needs of our customers – we are leading the way with innovation.
Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our colleagues and our customers. We know that to keep this team motivated, we need to ensure that everyone has an equal opportunity to learn and develop.
We celebrate a culture of appreciation and respect, where everyone is valued for who they are. We believe our backgrounds, experiences and cultures contribute to our shared experience and shape who we are and what we do. The diversity of our colleagues reflects the diversity of our customers. This diversity is the driving force behind our ideas.
How you’ll play your part
In this position you will be responsible for the management of various digital projects, including site launches, online tools, web applications and digital enablers. This means you will lead a project team in delivering a solution to the customer according to the approved project plan, ensuring it is delivered in budget, on schedule, and within scope to the explicit and implied requirements, providing status reports and advice to Management and User Groups.
You’ll also:
Project Planning
- Perform project initiation and planning
- Facilitate resource and cost estimation
- Facilitate the creation of a project business case and take the project through the necessary
Project Control and Management
- Monitor and control project performance (scope, cost, schedule, deliverables), including change control, risk management, and escalation of issues the team cannot resolve and manage through to conclusion
- Together with service quality management determine project quality goals and act according to these throughout the project
- Provide day to day leadership and direction to the project team and manage all project resources, including subcontractors. Manage suppliers in the delivery of their commitments
- Ensure delivery of required documentation to the agreed standards and policies on each project or enhancement
- Perform all regular project reporting requirements using the Group reporting tools
- Provide regular project status to the sponsors, stakeholders and customers and Business Change Managers where required
Project Delivery
- Obtain acceptance and approval of project deliverables from the business project lead and/or the Sponsors
- Ensure all IT Governance and security requirements are metPerform project close and lessons learnt activities
Third party interfaces
- Interface with various IT units within ITM UK, other markets and Head Office
- Engage Business Partners within UK Companies (MBFS, MBUK, etc.) and Head Office functions as required
- Engage with external service providers as required to perform role and deliver results
About you
To be successful in this role you will have proven work experience as a digital project manager delivering a range of digital projects.
You will have the ability to apply project management disciplines and processes including Waterfall and Agile methodologies and you will be able to anticipate potential project related problems and be able to analyse and resolve issues. You will have the ability to identify, eliminate or contain technical and business risks, understand concepts associated with organisational change, and have the ability to manage project budgets.
You’ll possess strong leadership and communication skills as well as strong customer facing and service skills. You will have excellent stakeholder management skills including influencing skills and be able to present and facilitate meetings at ease. You will also be able to work under pressure and deal with many tasks simultaneously as well as the ability to work in a changing environment where ambiguity exists and judgement calls are required to determine the way forward.
From an educational and knowledge perspective you will be educated to degree level or higher and/or equivalent, have knowledge of the Automotive Captive Finance market, and you will be familiar with Digital Technologies.
What’s in it for you
We’ll offer you a competitive salary and discretionary bonus structure. We also hope you’ll love our products as much as we do, with access to our colleague car schemes. On top of that, you’ll be able to join our pension scheme and you’ll get a flexible benefit pot that can be used to find the benefits that are right for you.
We’re here to support you – we offer access to colleague wellbeing resources, including an Employee Assistance Programme and Mental Health First Aiders, as well as flexible opportunities to support work life balance. We’ll also encourage your development, with the training and knowledge you need to reach your potential.
What’s next?
Once you click apply, we’ll take you through to the Daimler careers portal – this is our parent company site, so don’t worry, you’re in safe hands. Here, you’ll find a short application form to complete.
Please be assured that we’re here to support you throughout the recruitment process and beyond, and reasonable adjustments are available to any candidates who need them. We’re also open to working flexibly and are happy to discuss flexible working options.
Due to UK legislation, we need to let you know that we can only accept applications from those with the right to work in the UK.
Managing your data
We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process.
Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.
Your application data is held within our secure application tracking system called Taleo – you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as Mercedes-benz-recruitment@daimler.com for further information.
If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, data.protection@daimler.com.