Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.

We are looking for business solution analysts that understand the details of how a system works, and can be configured to more effectively.  This knowledge will allow the Senior BSA to be able to guide requirements and drive issue resolution.

WHAT YOU’LL DO

Agile Practice & Team Role

• Work in continuous delivery mode, analyzing and delivering features iteratively
• Consistently demonstrate Agile processes and principles for effective delivery
• Consistently demonstrate Lean principles for efficient delivery

Requirement Elicitation & User Story Management

• Work with the Product Owners and Project Managers on defining the project’s detailed scope
• Responsible for creating, refining and maintaining user stories and associated deliverables such as process flows and test cases to meet development and stakeholder needs
• Responsible for translating legacy system code into requirements
• Work with the Product Owner on the prioritization of the product backlog of user stories
• Work with the Product Owner, BAs, and Quality Assurance Analysts on defining acceptance criteria sufficiently for testing
• Work with the Product Owner to confirm the delivered solution is in fulfillment of the stated requirements
• Default point of contact for IT with the business; brokers contracts between IT and the business, and resolves client and IT relationship issues
• Elicits and communicates the organization’s business strategy, works directly with business unit clients to understand specific business processes and needs and opportunities for improvement
• Develops IT strategies that meet the needs of the business.  Identifies the business benefit of alternative strategies
• Manages and provides expert advice on the selection, design, justification, implementation and business use of information systems to enable digital transformation and e-commerce efforts
• Analyzes business processes, elicits, analyzes and documents business requirements; identifies alternative solutions, assesses feasibility and makes recommendations typically seeking to exploit and leverage new or existing IT components
• Translates business requirements into functional requirements, performs data and process modeling, manages change and leads the verification and validation of requirements
• Identifies current and emerging business needs and evaluates alternative IT solutions using standard information systems methodologies and best practices
• Proactively seek out strategic business opportunities with business unit executives for the application of new or existing IT capabilities
• Prepares testing plans to confirm that requirements and system design are accurate and complete
• Develops business relationships and integrates activities with other IT departments to ensure successful implementation and support of project efforts.
• Identifies the impact of any relevant statutory, internal or external regulations on the organization’s use of information.
• Act as proxy product owner to define business needs in Jira including definition of requirements using Gherkin or equivalent syntax.
• Work with the development teams to ensure that the business outcome required is properly understood, negotiating tradeoffs that may be required.
• Work with the testing teams to be able to help issue resolution and understand recurring themes that need to be added as requirement into continuous improvement cycles.
• Solid understanding of and demonstrated experience in using appropriate tools:
  • Agile Project Management tools such as Jira or equivalent
  • Microsoft Project, Visio, and all Office Tools

 EDUCATION AND EXPERIENCE YOU’LL BRING

Minimum

• Bachelors Degree
• Minimum 5-7 years’ experience with business analysis and business process mapping in a hybrid and/or Agile development environment for digital and e-commerce solutions
• Experience with Agile techniques: User Stories, TDD, BDD, Continuous Integration, Continuous Testing, Continuous Delivery, Automated Testing
• Experience with IT system Delivery

Preferred:

• 3 years’ hands on experience using / configuring Digital and e-Commerce solutions such as Adobe Experience Manager or other web content management systems, Magento or other commerce systems, Salesforce
• Experience working within a PCI / regulated environment preferred
• Experience handling data privacy requirements such as CCPA or country specific privacy requirements highly desired
• Expertise with JIRA, Confluence, and the rest of the Atlassian suite and using JIRA's Agile performance metrics to drive accountability and continuous improvement
• Knowledge of other agile methodologies / process improvement methodologies like Kanban
• Ability to work effectively in a fast-paced environment with minimal oversight
• Detail oriented with a proven ability to self-motivate and follow-through on tasks
• Strong problem solving, analysis and communication skills, both verbal and written

WHAT WE OFFER

At Abbott, you can have a good job that can grow into a great career. We offer:

• Training and career development, with onboarding programs for new employees and tuition assistance
• Financial security through competitive compensation, incentives and retirement plans
• Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
• Paid time off
• 401(k) retirement savings with a generous company match
• The stability of a company with a record of strong financial performance and history of being actively involved in local communities

Learn more about our benefits that add real value to your life to help you live fully:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.