Being a Mars Associate is all about opportunity. The opportunity to do the kind of challenging, interesting work that shapes the world’s best-loved brands. To work with real purpose, supported by talented, friendly people from all sorts of different backgrounds. And to access the tools, training, and experience you need to have a positive impact on our business, on the planet, and, most importantly, on your own career. Being a Mars Associate is more than a job. It’s the opportunity to start your tomorrow, today.

 

 

 

The eCommerce Director is the champion of Mars’ digital acceleration ambition delivered via our sales org’s agenda and is integral in achieving the overall sales/profit goals for Mars Petcare US through leading Ecommerce and OMNI retailers. This person is tasked with identifying the building blocks of digital growth and creation of a multi-year growth strategy in partnership with Customer teams to enable delivery of business objectives.  Strategy should include designing and implementing the 3 year capabilities roadmap required to accelerate dollar share growth across their given set of Ecommerce and OMNI retailers; identifying key points of influence outside of buying/merchandising teams and influencing customer JBPs and strategic initiatives to unlock mutual value in the digital space.

 

What are we looking for?

• Minimum of 8-10 years of direct digital marketing and/or customer management experience, a minimum of 4 years in the CPG industry (including large accounts and headquarter calls). 
• A minimum of 4 years successful people leadership experience.
• Successful experience working within a team environment that includes cross functional resources/departments.

 

What will be your key responsibilities?

• Business
  • Support Delivery of annual business targets – NSV, Earnings, Cash, and Share
  • Develop a compelling Team Vision, Purpose, Org Design and 3 year strategy that can be easily understood and is well-accepted within the org
  • Define drivers of digital growth by brand at micro and macro level.
  • Deliver retailer focused digital strategy across all relevant points of influence 
  • Lead a product & analytics roadmap that includes building tools, processes and competencies to support new capabilities 
  • Partner with Field Customer and Strategy & Planning Directors to influence customer buyer relationship through collaboration with account team with purpose of solving business challenges.
  • Develop and scale long-term digital growth strategy based on retailer maturity, needs and opportunities to create mutual value.
  • Establish vision and framework for internal and external benchmarking, shared KPIs across teams/functions 
• Organization
  • Provide vision/direction to team and roadmap for achievement of objectives
  • Lead Cross-functional alignment with Customer Teams, Strategy & Planning, Data & Analytics, Marketing, Finance, RGM to drive shared accountability in support Digital Transformation agenda
  • Lead/Model cross functional integration within the Customer Development Team and across the business
  • Ability to lead continuous improvement
• People:
  • Planning talent needs, recruiting, hiring and selecting talent capable of 2+ moves and closing open Direct Reporting roles within 45 days.
  • Assessing potential and co-creating development plans with individual reports; providing coaching, championing to realize individual potential and fulfill development plan
  • Developing talent and retaining talent
  • Setting expectations and overseeing the achievement of individual objectives, monitoring performance and providing on-going feedback
  • Coaching and directing for optimal performance
  • Directing priorities and providing solutions to achieve/exceed company, brand and customer objectives.
  • Responsible for team building and team management to include –
  • Embracing the tone, motivation, common purpose and specific expectations for the entire team to ensure team success in the achievement of company goals
  • Being a critical communication link between Field Sales and company management by disseminating company information and direction to the Sales team in a timely, actionable manner

 

 

 

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.