Position Description:

• Review and audit current UI/UX to identify gaps and recommend solutions for improvements.
• Define and create UX concepts for DSS’ web and app products, based on an understanding of the business requirements and end-user needs through user research
• Work with Product Managers and Development Manager to develop a clear strategy from user insights, and produce user personas, journey-maps, user flows, information architecture, prototypes, and wireframes
• Validate the team’s understanding about end-user and stakeholders needs through usability testing
• Articulate research findings and design vision effectively, both verbally and visually
• Define style guide and a consistent design language for user facing interfaces, including collaterals required for branding and Go-To-Market activities
• Follow and identify key industry and technology trends
• Respond positively shifting priorities, demands, and timeline
• Participate as a lead contributor to a cross-functional team that includes other designers, Product Managers, Development Managers, Business Analysts, Technical Architects, and Developers

Position Requirements:

• Degree or work experience equivalent in User Experience, Information Science or Digital Design
• 5+ years of extensive experience in applying User Centered Design for web AND mobile applications, be it in consumer or enterprise space
• Experience in collaborating with clients/users/stakeholders to understand business objectives and market needs, to ideate new features, and able to persuasively present user insights, design goals & vision to development team
• Practical experience in using industry standard software, tools, and methodologies, e.g. Sketch, InVision, Proto.io, Axure, and/or Adobe Creative Suite
• Experience in conceptual development and rapid prototyping
• Experience in identifying design gaps and opportunities to include user engagement and retention for web and mobile applications
• Experience working in an agile development environment
• Knowledge in web and app technologies, and understand the impacts of front- end technologies to the feasibility of design
• Team player with excellent interpersonal skills
• Comfortable in reviewing data to obtain insights for design improvement, as well as in giving and receiving feedback
• Skilled at handling multiple projects, and committed to meet timelines
• Proficient in spoken & written English; bi-lingual abilities, especially in Mandarin, is a huge plus

** Applicants should include their design portfolio in the CVs, showcasing previous work of both web and app UI/UX