Director, Catering & Conference Services

At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership skills will ensure an engaged team, efficient operations, and service that exceeds the expectations of every client.

Covid-19 Safety Policy:

In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Safety Policy.

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical through Canada Life (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions 
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Direct and manage all activity related to Catering, Conference Services, and Events
• Establish and maintain rapport with clients, prior to, during and post conference, encouraging repeat business
• Prepare monthly forecasts and departmental budgets, ensuring accuracy and achievement
• Conduct all site inspecitons as required
• Conduct pre-conference meetings with clients and pertinent departments
• Drive function space optimization/mazimization, to ensure best use of space for guest experience and financial performance of the department
• Other duties as assigned

Your experience and skills include:

• Strong leadership skills, interpersonal skills, and problem solving abilities
• Previous leadership experience within a similar role required
• University/College degree in a related discipline required
• Ability to focus attention on guests needs, remaining calm and courteous at all times
• Computer literate with Opera, Microsoft Office, and Property Manager
• Knowledge of hotel banquet operations is an asset

Your team and working environment:

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada’s premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure- start yours today!

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.