Director, Catering & Events

At Fairmont Hotels & Resorts, our engaging service and delicious cuisine make every special event a truly memorable affair, both within our distinctive surroundings and off-site. Your vision and leadership as Director, Catering & Events will ensure an engaged team, efficient operations – and offerings that exceed the expectations of every client.
 
Summary of Responsibilities:

Reporting to the Regional Director of Operations, responsibilities and essential job functions include but are not limited to the following:        
•    Consistently offer professional, friendly and engaging service 
•    Direct and manage all activity related to Catering & Events, ensuring all service standards are followed 
•    Responsible for all events, from booking to execution and event services from the time a contract becomes definite to execution 
•    Prepare an annual budget for approval and administer that budget in a fiscally responsible manner 
•    Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business 
•    Conduct site inspections as required 
•    Develop annual business plans for the department in conjunction with the Executive Committee 
•    Ensure that function bookings, group resumes and event contract are prepared and distributed accurately and efficiently 
•    Ensure meeting and function rooms are properly maintained at all times liaising with food and beverage outlets regarding reservations and flow of clients 
•    Work closely with the Regional Director of Sales  & Director of Food & Beverage  to prepare monthly forecasts 
•    Balance operational, administrative and Colleague needs 
•    Follow departmental policies and procedures 
•    Follow all safety  policies 
•    Other duties as assigned

Qualificaitons: 

•    Previous leadership experience within a similar role required 
•    Computer literate in Microsoft Window applications and relevant computer applications required  
•    University/College degree in a related discipline required 
•    Excellent communication skills, both written and verbal required 
•    Strong interpersonal and problem solving abilities 
•    Highly responsible & reliable 
•    Ability to focus attention on guest needs, remaining calm and courteous at all times

Visa Requirements: 

Must proof of elegibility to work in the United States.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Fairmont Hotel is an Equal Opportunity Employer. EOE/M/F/V/D

Vaccination Mandate:

To keep our employees and the general public safe from the threat of COVID-19 and the rise of variants in the community, the Claremont Club & Spa has implemented a COVID-19 Vaccination Policy. 

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/