Director - Facial Sales Training
AbbVieIrvineUpdate time: March 11,2022
Job Description
About Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit www.AllerganAesthetics.com. Responsible for the direction of training and development of programs for the Facial Aesthetics division. Ensures training and development is planned, developed, MLRC approved and directed in order to meet short and long range goals for representatives and managers in an increasingly complex environment for product lines, skill sets and competition. Focus is on ensuring the current and future training and development needs of the Facial Aesthetics teams are met. Is responsible for the planning and execution of all sales meetings for training and execution of key sales and marketing objectives. Oversees Sales Communication function including ensuring that communication, reporting and marketing information are organized to minimize field sales disruption and maximize retention to the sales organization and internal support groups. Directs and coordinates all communication to and from the field sales forces. Acts as the key interface for training and execution of key sales and marketing objectives. Plans, develops and directs the execution of all training and development programs for the US Facial Aesthetics divion. Develops and coordinates all training programs in order to prepare the sales and marketing organizations to meet the changing needs of the market place, our customers and the corporation. Also is responsible for executing in conjunction with internal teams and external vendors, company wide training and development programs. As part of the training development program, makes recommendations for labor changes, deployment and succession planning for the US Facial Aesthetics training team. Additionally, spends sufficient field time with customers, managers and representatives to evaluate current training, meeting and communication results and gain insight into how to adjust accordingly. Schedules, plans and directs all sales training classes and oversees all agendas to ensure short and long term objectives of the sales and marketing strategies are met and all material presented is MLRC approved. This includes all levels of Facial Aesthetics sales training from onboarding to entry level to advanced sales training, as well as management development for District Managers, Region Directors and emerging leaders. Identifies opportunities and responds to requests for additional training needs within the organization. Oversees and directs the communication process for all communication to the Medical Aesthetics sales forces to ensure that clarity, consistency and adherence to compliance standards. Ensures that field based communications flow through appropriate review/approval channels prior to distribution. This responsibility includes weekly/monthly bulletins, competitive updates, planning calendars, monthly newsletters, product specific newsletters, incentive communications, Skype based field training calls, administrative issues, management summary reports. E-mail updates, promotions, webcasts, podcasts, Medical Aesthetics Sales Portal, and the use of voice mail updates to managers and representatives on marketing and sales issues designed to proactively and consistently achieve proper execution of sales and marketing strategies. Anticipates the short and long-term training staffing needs and development for the Facial Aesthetics sales and management teams. Monitors and develops the sales trainers to be a resource to future labor needs including area management. Works in a coordinated fashion with Human Resources to ensure incentives and compensation issues promote the environment and development expected for the sales and marketing teams. Directs developmental programs that ensure skill sets are taught that meet company succession planning needs Supervises team and individual development programs for those in the training, meeting and communication areas. The intent is to ensure proper preparation for future positions of increased responsibility. Develops SOPs within the department to measure and maintain standards for training, communication and meetings. KEY INTERFACES: Frequent contact with all levels of management and corporate personnel to include: Sr. Vice Presidents, Vice Presidents, Associate Vice Presidents, Area Sales Directors, District Sales Managers, Facial Aesthetics Sales Representatives, Marketing Directors, Product Managers, Human Resources, R&D, and Sales and Marketing Managers from other divisions. Additional contacts with some VIP customers. Main point of contact for outside vendors related to training, meetings, and communications. Qualifications Education and Experience Bachelors degree A thorough knowledge of practitioners, retail and sales and marketing practices in the pharmaceutical industry. This level of knowledge would normally require eight to 10 years of related experience (training and/or sales leadership) or an equivalent combination of education and experience. Essential Skills and Abilities Excellent communication skills, oral and written. The ability to present to various levels and sizes of groups within and outside of the organization. Proven managerial skills and the ability to work effectively with and through others especially under project and meeting deadlines. Well developed planning and project management skills. Strong analytical skills and a good working knowledge of sales and marketing plans and controls as well as solid computer skills. Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 25 % of the Time Job Type Experienced Schedule Full-time Job Level Code M About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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