About AbbVie AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: immunology, oncology, neuroscience, eye care, virology, women’s health and gastroenterology, in addition to products and services across its Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. Position Description The Eye Care Franchise Training Director is a critical role that translates franchise and brand strategies into an annual training plan designed to meet the patient and financial goals of the Eye Care brands. The annual training plan supports the clinical, selling, and business acumen of Eye Care field sales leaders and individual contributors. The Franchise Training Director takes an active role in the development of direct, and indirect reports to ensure proper preparation for future positions of increased responsibility. The Franchise Training Director also oversees the Sales Communication function ensuring that communications, reporting, and marketing information are directed to the field sales organization and internal support groups. Main Areas of Responsibilities Aligns with Marketing and Field Leadership to plan, develop, and direct the execution of all training and development programs, for the US Eye Care field sales organization. Develops and coordinates all training programs to prepare the field sales organization to meet the changing needs of the marketplace, our customers, and the corporation. Also is responsible for executing, in conjunction with internal teams and external vendors, companywide training and development programs. Spends sufficient field time with customers, managers, and representatives to evaluate current training, meeting and communication results and gain insight into how to adjust accordingly. Schedules, plans, and directs all field sales training classes and oversees agendas to ensure short- and long-term objectives of the sales and brand strategies are met. This includes all levels of field sales training from entry level to advanced sales training, for Sales Representatives, District Managers, and Regional Directors. Identifies opportunities and responds to requests for additional training needs within the organization. Leads team and individual development programs for direct, and indirect reports. The intent is to ensure proper preparation for future positions of increased responsibility. Anticipates the short and long-term training staffing needs to support the Eye Care Franchise. Makes recommendations for staffing, deployment, and succession planning for the US Eye Care training teams. Partners appropriately with the enterprise training department to advance capabilities, and improve support of the Eye Care Franchise Oversees and directs the communication process for the training department. Directs all communication to the Eye Care field sales forces to ensure that clarity, consistency, and adherence to compliance standards. Ensures that field-based communications flow through appropriate review/approval channels prior to distribution. This responsibility includes weekly bulletins, competitive updates, planning calendars, monthly newsletters, product specific newsletters, incentive communications, audio response field testing, administrative issues, management summary reports. This includes updates to managers and representatives on marketing and sales issues designed to achieve proper execution of sales and marketing strategies proactively and consistently. Qualifications Essential Skills and Abilities Excellent communication skills, oral and written. The ability to present to various levels and sizes of groups within and outside of the organization. Proven managerial skills and the ability to work effectively with and through others especially under project and meeting deadlines. Well-developed planning and project management skills. Strong analytical skills and a good working knowledge of sales and marketing plans and controls as well as solid computer skills. Operates as part of the team, not only as its leader. Takes on tasks as appropriate but doesn’t fall into the behavior of the Pace Setting leadership behavior. Inclusive, self-aware, and appropriately humble. Effective listener who anticipates challenges, probes to further understand the ‘why’, and proactively provides solutions which drive business results. Anticipates what will happen with the market or organization and prepares accordingly. Exceptional ability to make decisions, especially ones which may be unpopular, for the betterment of the broader enterprise. Resilience and comfortable in ability to say ‘No’ and appropriately push back (not afraid to disappoint some for the greater good of AbbVie). Trusted advisor to leadership stakeholders with a seat at the table for key business decisions. Seen as a leader who provides key business insights beyond core therapeutic area or area of expertise. Agent of change and advocate of innovation. Entrepreneurship mentality beyond own function/department. Challenging the status quo. Qualifications Basic: Bachelor’s degree required. 10+ years: sales, sales training, and leadership experience, or equivalent Leadership of large field-based teams or leadership of experienced in-house teams Experience navigating a headquarters environment Proven experience in identifying training needs and effectively addressing those needs. Demonstrated motivational presence and effectiveness in front of large audiences First-hand knowledge and experience with successful application of selling skills Managed different products or business areas, especially being exposed to expansions or launches Communicates effectively and professionally with senior leadership and matrixed teams Recent, relevant experience in the Biopharmaceutical space and knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g., CFR 210/211, cGMP) specifically, Operating Guidelines, PhRMA Guidelines Preferred: Master’s degree Training experience at the leadership level (i.e. leading teams of experienced trainers) Prior experience in the eye care industry or buy-and-bill Equal Opportunity Employer Minorities/Women/Veterans/Disabled Significant Work Activities Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Travel Yes, 25 % of the Time Job Type Experienced Schedule Full-time Job Level Code D Equal Employment Opportunity At AbbVie, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients. As an equal opportunity employer we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.