The Financial Director leads the US Credit, Collection and Cash Application functions in support of business units within the Customer Channels Group (CCG). This position also leads the relationship with our Business Process Organization and assists the VP with ad hoc projects as needed. The business is a $5 billion distributor of research and healthcare equipment and consumables through a marketing structure of two divisions and a network of 13 distribution centers. The primary responsibilities are as follows:

• Supervise and develop a high performing team of 5 managers, over a team of 50+ individuals.
• Provide guidance and monitor weekly performance for the outsourced team (10+ individuals) in Chennai, India and possible third-party collection firms.
• Develop and execute strategies and best practices to accomplish monthly and quarterly DSO, on A/R balances of $600M+, while mitigating bad debt exposure.
• Prepare forecasts on key metrics for the respective business divisions, with explanation of variances to plan and forecasts amounts.
• Prepare monthly and quarterly reporting for senior management including aging, DSO and A/R variance analysis, and top past due account status.
• Lead initiatives that will drive savings, create process efficiencies and/or deliver exceptional customer experiences.
• Implement and leverage PPI to improve processes and operational procedures.
• Ensure compliance with sub-ledger/general ledger reconciliations, order processing and customer credit limit reviews, high risk account approvals, bad debt reserve analysis and write-offs
• Monitor A/R financial systems (Oracle, mainframe & Cforia applications) and troubleshoot interface or other failures. Coordinate upgrades as required.
• Monitor internal controls including system security approvals. Complete quarterly internal control checklists to assure compliance. Interface with internal and external auditors.
• Interface with multiple departments on matters including Legal, Customer Service, IT, and Sales.
• Conduct regular team and department meetings to assure proper levels of communication.
• Develop and execute incentive plans at individual collector level.
• Maintain department policies and procedure on all related topics including credit approval levels, code of conduct, new account approvals, collection and special handling procedures, final demand process, claims and deductions, and cash application.

Minimum Requirements/Qualifications:

• 10+ years of progressive experience in Accounts Receivable, Credit and Collections (OTC process) and/or process improvement
• Applicable bachelor’s degree
• MBA desirable

Non-Negotiable Hiring Criteria:

• Proven leadership and supervisory ability
• Goal orientation and achievement driven
• Concise communication and negotiation skills
• Strong problem solving and process improvement skills
• Proven record of successful individual and team process improvement actions
• Exceptional organizational skills with the ability to juggle multiple projects
• Excellent computer skills, specifically MS Excel, Oracle and Powerpoint
• Excellent financial & risk analysis skills