Director, Housekeeping

Creating an engaging work environment for colleagues at Fairmont Chateau Whistler is as important as turning moments into memories for our guests. Your leadership skills and the values you model as Director, Housekeeping will inspire your team – not only to ensure an exceptional in-room guest experience, but also to grow their careers with Fairmont.

 

What’s in it for you:

• Full time employees will be eligible to join the benefit plan which includes extended medical through Canada Life (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions 
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Responsible for the successful performance of all aspects of the Housekeeping department
• Lead and coach the Housekeeping team in providing exceptional guest service, colleague satisfaction and profitability
• Ongoing professional development, growth, and job satisfaction of all leaders and colleagues through the department
• Ensure effective colleague planning, selection, training and development strategies are in place
• Develop life files on furniture, seating, bedding for guest room and public areas including equipment that co-relate to five year capital plans
• Lead and co-ordinate renovation projects as related to guestrooms and other areas as assigned including coordinating and scheduling outside contractors
• Plan, organize and implement all deep cleaning and job cycle projects for guestrooms and public areas
• Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
• Execute monthly financial obligations from self-created forecast and budget for Housekeeping
• Prepare and execute departmental and divisional capital plans 
• Execute monthly financial obligations from self-created forecast and budget for Housekeeping
• Contributor in developing the hotel wide strategic goals and plans
• Ensure a safe work environment is maintained at all times and actively participate in Fairmont Chateau Whistler’s JOHS Committee, leading department specific initiatives in working towards health and safety goals
• Other duties as assigned

Your experience and skills include:

• Previously demonstrated leadership skills supporting an environment of colleague growth and development, interdepartmental teamwork and exceptional customer service
• Diploma or Degree in Hotel & Restaurant Management or related discipline a strong asset
• Previous housekeeping management experience is required
• Results oriented with the ability to adapt to the challenges of a continually evolving workforce, while remaining flexible and working under pressure

Your team and working environment:

Nestled at the base of Blackcomb Mountain, Fairmont Chateau Whistler resort defines mountain luxury in the heart of Whistler, British Columbia - Host Mountain Resort of the 2010 Winter Olympics. Located in the spectacular coastal mountain range, Whistler is Canada’s premier, year-round outdoor adventure destination - just two hours north of downtown Vancouver. Offering ski-in, ski-out convenience and on-site championship golf course, Fairmont Chateau Whistler is Whistler’s largest conference resort hotel with 519 guestrooms and suites, exceptional dining in five unique outlets and full resort amenities including a slopeside Health Club. Since opening its doors in 1989, this landmark destination has welcomed guests and colleagues to an unforgettable mountain adventure- start yours today!

 

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.