Director, Transient Sales

Reporting to the Director of Sales & Marketing, the Director of Transient Sales is responsible for growing business in the Corporate and Local negotiated segments, Consortia/Leisure, and Wholesale/FIT segments. This individual will continue to further penetrate existing accounts, procure new business and will be responsible for meeting an assigned quarterly Sales goal.

 

What you will be doing:

• Responsible for meeting and exceeding revenue targets in assigned Transient market segments
• Responsible for online RFP Management processes – securing, retaining and developing Transient accounts
• Proactively conduct solicitation calls, conduct sales tours and entertain clients specific to Business Travel, Transient Leisure and FIT/Wholesale
• Grow existing relationships with assigned accounts, and monitor trends within each of the Transient market segments
• Develop strategic relationships with key accounts/agencies with the purpose of penetrating and growing market share and driving revenue to the hotel
• Drive customer loyalty by delivering service excellence through each customer experience
• Travel locally and within North America region to conduct outside calls, promote hotel, attend tradeshows
• Execute and support the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Responsible for negotiating, implementing and loading rates for negotiated accounts
• Analyze historical, current and future hotel/market trends and develop strategies to maximize occupancy and average daily rate through creative and selective selling
• Remain current on new competition, changes in the market
• Assist in the development of the annual budget and owner reviews
• Participate in management meetings, budget discussion, forecast review and rate pricing strategies
• Participate in yearly creation of transient budget
• Anticipates and identifies business opportunities and challenges status quo
• Increase local penetration of high potential accounts to optimize production
• Create and execute market and account strategies to ensure budgeted targets are achieved
• Market Intelligence to include regular updates on competitive set offerings, market dynamics, customer feedback and current market trends
• Develop a full working knowledge of the overall hotel operations and policies
• Maintain strong visibility in local community and regular participation in industry organizations as applicable
• Other duties as assigned

 

Your experience and skills include:

• Bachelor’s degree in any field or equivalent vocational training
• 5 years of experience in Hotel Sales required
• Proven track record in Transient Sales
• Excellent interpersonal and written/verbal communication skills
• Strong negotiation and problem-solving skills
• Demonstrated business acumen; able to link value proposition
• Highly developed presentation skills and proven ability to ‘story selling’ e.g. create an emotional connection with the audience
• Results-driven, with energy, commitment, and a strong drive to succeed
• Self-motivated with demonstrated business acumen
• Creative in developing solutions, critical thinking and demonstrating situational flexibility
• Proficient in general computer knowledge especially Microsoft Office products
• Able to work on property
• Travel will be required as necessary

 

Visa Requirements: Must be legally eligible to work in the United States. The hotel is unable to assist candidates in obtaining work authorization documents.

 

Your team and working environment:

The Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over 50 years, Fairmont Dallas been the setting for countless civic, social cultural, convention and corporate events, but more importantly the setting for thousands of memories.

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS