Position Description: Lenovo is seeking a Director of Advanced Services Delivery – EMEA to continue to build, mature, scale and lead the EMEA Advanced Services Delivery organization, so as to provide excellent support for Lenovo’s commercial customers using Premier Support, Managed Services, Deployment Services, DaaS, Configuration and Cloud based remote provisioning and management services. Your major responsibilities will be to: • Continue to develop the delivery strategy, plan and implement initiatives to make EMEA Lenovo Advanced Delivery Services a ‘best in class’ within the EMEA Services IT industry and a key differentiator to choose Lenovo Services • Have full investment and cost responsibility and authority for the EMEA Advanced Services Delivery organization • Grow & evolve the portfolio of Services Delivery offerings. • Develop relationships, negotiate and onboard new professional Service Suppliers across strategic markets. • Participate in and drive from a delivery perspective VLE/LE/Global RFPs & MSA’s to ensure maximum opportunity to win, whilst safe-guarding Lenovo’s reputation to deliver great outcomes for our customers. • Drive the Advanced Services Delivery operational excellence to improve service delivery quality and cost-effectiveness in Premier support and value- added services. • Build up a winning and customer centric team culture. • Be accountable for the overall performance of the EMEA Advanced Services Delivery unit. You will report to Head of Global Advanced Services Delivery. #### Position Requirements: • Bachelor’s degree in ether Business, Information Technology, Technical Engineering, Sciences or MBA/MSc • Superior knowledge of PC technology, keen focus on market trends and customer needs with exceptional analytical skills & financial acumen. • Previous experience within IT Services Leadership ideally at Managed Services Provider • Communication skills – ability to recognize challenges, and communicate quickly and effectively. • Great relationship building skills. • Ability to build effective virtual teams and drive results via others in a complex cross-functional organization What Lenovo can offer you: • Opportunities for career development & growth • Opportunity to have impact and bring own added value • Access to various trainings • Performance based rewards Lenovo is an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class. About Lenovo Lenovo (HKSE: 992) (ADR: LNVGY) is a $50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society. By designing, engineering, and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more, visit https://www.lenovo.com We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.