Director of Banquets
Engaging service, delicious cuisine, and distinctive surroundings make every special event at Fairmont Hotels & Resorts a truly memorable affair. As Director of Banquets, you will provide vision and leadership that fosters an engaged team and ensures quality, efficiency, and superior service at each group function.
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
- Reporting to the Director of Food & Beverage, responsibilities and essential job functions include but are not limited to the following:
- Consistently offer professional, friendly and engaging service
- Direct and manage all activity related to the Banquet department, ensuring all service standards are followed
- Ensure all functions maintain a first-class and positive visual impact; including ambiance, décor, and service delivery
- Coach and train the Banquet leadership team in all aspects of the department
- Follow the annual budget and administer it in a fiscally responsible manner
- Ensure all financial reporting is maintained and accurate billing for each banquet meeting is recorded
- Respond to guest concerns and react quickly and professionally
- Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
- Attend pre-conference meetings with clients to confirm all relevant details are communicated
- Balance operational, administrative and Colleague needs
- Conduct regularly scheduled departmental meetings
- Follow outlet policies, procedures and service standards
- Follow all safety and sanitation policies when handling food and beverage
- Other duties as assigned
Your experience and skills include:
- Previous leadership experience in food and beverage required
- Computer literate in Microsoft Window applications required
- University/College degree in a related discipline preferred
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents
Your team and working environment:
Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskachewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations. A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city. Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expance of urban parkland. Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities. In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge. Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will. From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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