Fairmont Amman is offering a career opportunity for Director of Catering and Conference Services  

Duties and Responsibilities:

Reporting to the director of Sales & Marketing, responsibilities and essential job functions include but are not limited to the following:   

• Consistently offer professional, friendly and engaging service
• Direct and manage all activity related to the Catering office, ensuring all service standards are followed
• Responsible for all catering, from booking to execution and conference services from the time a contract becomes definite to execution
• Prepare an annual budget for approval and administer that budget in a fiscally responsible manner
• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business
• Conduct site inspections as required
• Develop annual business plans for the department in conjunction with the Director of Sales & Marketing
• Ensure that function bookings, group resumes and event contract are prepared and distributed accurately and efficiently
• Ensure meeting and function rooms are properly maintained at all times liaising with food and beverage outlets regarding reservations and flow of clients
• Work closely with the Director of Sales & Marketing to prepare monthly forecasts
• Balance operational, administrative and Colleague needs
• Follow departmental policies and procedures
• Follow all safety policies
• Other duties as assigned.

Qualifications:

• Minimum five years experience in luxury hotels
• Computer literate in Microsoft Window applications and relevant computer applications required 
• University/College degree in a related discipline required
• Excellent communication skills, both written and verbal required
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable
• Ability to focus attention on guest needs, remaining calm and courteous at all times.