PHYSICAL REQUIREMENTS

• Long hours sometimes may be required. 
• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.

MENTAL REQUIREMENTS

• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective at handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guests.
• Must be able to work with and understand financial information and date, and basic arithmetic functions.

 

OTHER ABILITIES, SKILLS, KNOWLEDGE                                                                        

• Bilingual required.

 

DUTIES AND FUNCTIONS                                                                                                         

ESSENTIAL

• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Fairmont Standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag while working.
• Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
• Manage all activities of the housekeeping staff.
• Establish and maintain a regularly scheduled cleaning program (floor care, hard cleaning, mattress flipping, etc.)
• Scheduling, payroll, purchasing, inventory, staff evaluation, and budget procedures
• Manage Assistant managers and supervisors
• Manage lost and found
• Inspect work of employees

 

MARGINAL

• Participate in MOD program
• Perform all other related duties as requested.
• Conduct a staff meeting with supervisors on a weekly basis with minutes to Human Resources.
• Develop agendas and conduct monthly department staff meetings.
• Other duties as required.

 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS