Job Requirements

Essential Functions

• Ensure all members of the housekeeping team meet the Hilton standards of cleanliness and quality on a daily basis
• Lead a team of 30-40 housekeeping staff members associates and supervisors
• Oversee the cleanliness and organization of all guest rooms and public spaces through daily inspections, training and coaching
• Work with Human Resources to maintain an effective training program ensuring all new employees are properly equipped to execute their jobs
• Conduct department meetings and attend Management meetings
• Instill an attitude in all Housekeeping employees that they are pro-actively responsible for correcting any cleanliness problems they find
• Be responsible for ensuring proper storage, usage and disposal of all chemical agents utilized by the department
• Arrange staff schedules according to forecasted occupancy, and record all incidences, tardiness and absenteeism to the HR Manager daily
• Promote the hotel’s policies on safety and security to all employees, practice key control
• Complete opening and/or closing of department, daily room inspections, room cleaning based on demand and staffing
• Work closely with maintenance to ensure the problems found in the rooms are reported promptly
• Develop, foster vendor relations with supplier representatives
• Handle guest complaints and requests efficiently to ensure the highest guest satisfaction
• Weekly supply inventory and ordering, Quarterly department inventories
• Other duties as assigned

Competencies

• Must be available to work on weekends
• At least 3 years experience in hotel housekeeping, and housekeeping supervisory experience
• Hilton and/or Hampton experience preferred, but not required

Benefits

Health, dental, vision, supplemental, life, 401k, travel discounts

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.