Director of Information Technology

•  If you are a knowledgeable talent in software, hardware, and networks. Critical thinkers and problem-solvers with great attention to detail, an excellent communicator, and Hospitality oriented person. Then, we have the job for you! you will lead the IT capacity in Raffles Jeddah Hotel where you will manage the implementation and maintenance of information systems, data processing systems, and procedures.
• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.

What is in it for you?

• ALL Heartiest benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities.

What you will be doing:

• Oversee all technology operations (e.g. network security, efficiency, and sufficiency) and evaluate them according to established goals.
• Devise and establish IT policies and systems to support the implementation of strategies set by upper management
• Analyze the business requirements of all departments to determine their technology needs.
• Ensure Wi-Fi coverage and quality at all times
• Maintain Hotel business intelligence soft wares & hard wares at full functionality to enable all hotel teams to smoothly undertake their duties 
• Purchase efficient and cost-effective technological equipment and software.
• Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive IT solutions and updates.
• Proposing strategic solutions and Identifying the need for upgrades, configurations, or new systems and report to upper management.
• Cascade IT Plans & Tasks to IT Team and provide guidance.
• Control budget and report on expenditure.
• Building and maintaining relationships with external advisors and vendors.
• Keep close coordination with the headquarters support team to comply with company procedures & standards.
• Ensure that all Software Licenses and laws are adhered to.
• Train employees on both software and hardware, troubleshoot, and provide technical support when needed.
• Follow all Regional office and industry-standard guidelines and requirements e.g. PCI, IT Audit, GDPR, etc. Implement policy and procedures to guarantee data and assets availability, integrity, and security as per the company standards and ensure business continuity.

Your experience and skills include:

• Bachelor’s degree in IT Field.
• Minimum of 6 years experience in a similar role.
• In-depth knowledge of IT troubleshooting, Trends, and best practices.
• Excellent interpersonal, communication, problem-solving, and organizational skills.
• Strong attention to detail, highly responsible, organized & reliable.
• Ability to multi-task and work well under pressure. 

Your team and working environment:

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/