Director of Operations
Fairmont Hotels & Resorts is a global hotel brand offering engaging service and authentically local experiences in places of unrivaled presence. Be an ambassador for the brand and your hotel as Director of Operations, where you will provide leadership and strategic planning to all departments in support of our service culture, maximized operations, and guest satisfaction.
What is in it for you:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing: - Lead and support all departments in the achievement of their financial and operational targets through the establishment of a positive culture, clear expectations, and policy & procedural implementation.
- Support the RVP/General Manager in the overall management and strategic direction of the hotel, assuming the responsibilities of the General Manager in his absence.
- Responsible for the preparation, presentation, and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan, and Capital Budget.
- Responsibility for driving efforts to achieve/exceed the hotel's scorecard targets.
- Increase management effectiveness by coaching and counseling Leaders, communicating values, strategies, and objectives, assigning accountabilities, planning, monitoring, and appraising job results, developing a climate for offering information and opinions, providing educational opportunities.
- Together with RVP/General Manager, coordinate the planning and implementation of the capital project.
Your experience and skills include:
- Previous experience in a senior leadership role, within a preferred similar hotel brand, required
- Service focused personality is essential and previous leadership experience required
- Proven ability to build and maintain good relationships with all stakeholders
- Communicate thoughts, actions, and opportunities clearly with strong networking skills
- Ability to lead by example, believe in a strong team culture, and set the scene for high performance
Your team and working environment:
Our teams are guided by values of Respect, Integrity, Teamwork, and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!
Visa Requirements: Please note that you must be eligible to live and work in Ajman. We will assist successful applicants with the visa process and provide flights and accommodation.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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