Waldorf Astoria Beverly Hills is looking for a Director of Outlets to join this flagship property!
This Forbes 5-Star hotel has 170 rooms, 6,300 square feet of banquet space, and 4 food and beverage outlets. This includes 2 restaurants, lobby lounge, and in-room dining.
In this role, you will oversee Jean-Georges and The Rooftop by JG managing a team of 80 and partnering with the Jean-Georges Group. This is an amazing opportunity to not only join one of the world's largest hospitality companies but also one of the most diverse and renowned restaurant groups in the world.
The ideal candidate will be an exceptional leader with well-rounded experience, a passion for creating memorable experiences, and solution oriented. Prior luxury director-level food and beverage experience is required.
For more information on the property, please visit:
What will I be doing?
As a Director of Outlets, you would be responsible to organize and support the activities of the Food & Beverage Outlets pertaining to quality of service and execution.
- Plan and direct all aspects of restaurant operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
- Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Ensure compliance with health, safety, sanitation and alcohol awareness standards
- Initiate and implement up-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue, including, but not limited to, creating new menus and cross-selling products and services hotel-wide
- Recruit, interview and train team members
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
- Hospitality - We're passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing, all the time.
- Leadership - We're leaders in our industry and in our communities.
- Teamwork - We're team players in everything we do.
- Ownership - We're the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
Salary Range: The annual salary range for this role is $100-130k and is based on applicable and specialized experience and location.
The employer will consider qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chance Initiative for Hiring.
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