Director of Revenue Management (Full Time)
Reporting to the Director of Sales & Marketing, the Director of Revenue Management is responsible for planning and executing strategic revenue strategies for the Fairmont Hotel Macdonald, while supporting the hotel in achieving overall profitability.

What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Maximizes room revenue contribution in all distribution channels
• Continuous analysis of changing channel distribution models and the impact on consumer booking trends.
• Operationalizes hotel and corporate pricing strategies through definition and management of BAR levels, stay restrictions and other tactics, which are congruent with demand factors and which are managed through all distribution channels.
• With rate integrity a cornerstone of our pricing strategy, the Director of Revenue Management will maintain rates which promote integrity and which protect the relationships with long term customers.
• Works with the top line team to determine effective and engaging rate offers (packages) which are then offered in to the right customer in the right channel.
• Monitors transient, group and tour booking pace in order to determine pricing and availability controls for all reservation distribution sources. Discusses changes to, and implements those changes in distribution plan accordingly.
• Completes all rooms and revenue forecasting to accurately project unconstrained demand.
• Fully utilize the Revenue Optimization Cycle of the myRPMS/IDeaS system, to ensure that the appropriate overrides are in place, special events are accurately loaded, and the sharing of knowledge with the system in maintained.
• Works with DOSM and Sales Team members to encourage strategic selection of the right piece of business, in keeping with Fairmont guidelines.
• Tracking and analysis of competitive set pricing and yield strategies, gaining the ability to predict the comp set reaction to changes in the marketplace.
• Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes.
• Chairs and prepares materials for the weekly Revenue Management Meetings and follows the Fairmont guidelines for meeting content.
• Ensure a clean and safe working environment in accordance to health regulations and the hotel’s health and safety program.
• Adhere to all Fairmont Environmental policies and procedures.

Your experience and skills include:

• Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
• Comfortable in discussion forums; able to represent ideas succinctly and convincingly.
• Proven experience in analysis and problem solving required.
• Team building skills and proven track record is essential.
• Self-study and independent work ethics are required.
• Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual.
• Strong experience or adaptable training in the use of automated systems, PCs and office products, e.g. Excel, Word
• Knowledge of Fairmont Sales & Property Management automation including PropertyManager, MFR, OXI Interfaces, Opera Sales & Catering, and myRPMS/IDeaS.
• Previous experience in Revenue Management is an asset.  Minimum of 2 years experience as Sales Manager or 3 years experience as Front Office or Reservations Manager, or 2 years experience in a related area.

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Your team and working environment:

Edmonton's "Chateau on the River" For more than 100 years, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of downtown Edmonton. Nestled upon the North Saskachewan River Valley, the hotel's charm and ever-evolving elegance has earned it the spotlight as one of the city's most sought after locations.  A storied past, an unparalleled present, and a future to be reckoned with, Fairmont Hotel Macdonald has set the stage for luxury in the heart of the city.  Edmonton's only four-diamond "Chateau on the River" offers unparalleled views of North America's largest expance of urban parkland.  Boasting dignified style and timeless grace, each of our 198 classically designed guestrooms, including specialty suites, are tastefully adorned with the finest amenities.  In 2016, we forever changed the game in luxury was we unveiled a completely re-designed Fairmont Gold and Lounge.  Delivering personalized and discreet service, this hotel within a hotel offers an unrivalled experience unlike any other the city has seen, and likely ever will.  From seasonally inspired menus to dining experiences that will satisfy any craving, see what our chefs are preparing in our confederation lounge and our award winning restaurant, The Harvest Room.