You will function as the leader of MICE & Catering sales segment (e.g., group, transient, association, corporate, weddings, social, etc.) for both Sheraton Grand Macao and The St Regis Hotel Macao.  Responsible for implementing the segment sales strategy and achieving revenue goals for rooms, banquets and catering for both hotels.

Manages the property's reactive and proactive sales efforts for the MICE & Catering segment.  Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues.  Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property.

Leadership skills, managing sales activities and building successful relationships are key ingredients to success for this opportunity.

Core work activities include:

• Manages the development of a strategic account plan for the demand generators in the market.
• Manages the property's reactive and proactive sales efforts. 
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position.
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.
• Develops strong partnerships with local organizations to further increase brand/product awareness.
• Develops and manages internal key stakeholder relationships.
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott.
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.
• Develops sales goals and strategies and verifies alignment with the brand business strategy.
• Executes the sales strategy in order to meet individual booking goals for both self and staff.
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential.
• Creates effective structures, processes, jobs and performance management systems are in place. 
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPA), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results.

Minimum Job requirements:

• You will have a 4 year college degree with demonstrated skills in supervising a diverse team
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
• Lodging sales experience
• Excellent command of written and spoken English and Chinese (Cantonese/Mandarin) preferrable

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.