Director of Talent & Culture (Human Resources)

 

SUMMARY OF GENERAL DUTIES

 

• Organization and monitoring of all affairs concerned to the position.
• Proper grooming at all times
• Attend training classes as per schedule
• Show fullest cooperation and respect within the team and other departments
• Is aware of the daily activities and has product knowledge of all the hotel facilities

 

 

RESPONSIBILITY & AUTHORITY

 

Internal:	Works in harmony with all staff and executives, manage personnel & L&D affairs.
External:	Clients, local authorities, regional HR departments, placement offices and unions.
Materials:	All Personnel and L&D department’s material.

 

ADMINISTRATION

 

• Management of personnel files, on the basis of incoming, hiring, transfer, promotion, resignation and other modification data.
• Compiles the operational staffing schedule / manning guide in co-ordination with GM.
• Compiles accident statistics and handles all relevant accident reports.
• The DHR shall designate executive positions that cannot be staffed by him/herself in the manning guide. He/she shall administrate copies of qualifications for all executive positions.
• Updating of personnel manuals, of salary, bonus, work and grant books, etc.
• Is familiar with regulations and personnel guidelines issued by regional or corporate administration and ensures that they are applied accordingly, including OSM.
• Strict adherence to legal regulations and work permits regarding foreign expatriate employees.
• Conducts job application correspondence and sees to due and proper answering and filing of all documents, applications adverts, etc.
• Co-ordinates and initiates yearly performance evaluations at all staff levels.
• Orders and organizes long service awards, diplomas and certificates in good time as per MHR policies.
• Sees to insurance administration, notifies superior in case of deviation or irregularity.
• Ongoing information of personnel regarding problems, changes and other news.
• Responsible for obtaining all the necessary hotel licenses for the smooth functioning of the hotel.

 

PERSONNEL ORGANISATION

 

• Ensures proper job descriptions are available for all functions, continuously adapts them in co-ordination with relevant supervisors to operational requirements.
• Sees to the due and proper filing of work procedures and operational rules. Adapts them to new situations and requirements whenever necessary.

 

HIRING / REMUNERATION / DISMISSAL

 

• Is responsible for recruiting in co-ordination with the various Department Heads.
• Analyses the working atmosphere and discusses possible improvements with the Department Heads and supervisors and submits to GM.
• Supervises adherence to remuneration guide lines and discusses any deviations with GM.
• Surveys remuneration and social benefit policies of other competitors and compares them with our policies, on a yearly basis.
• Conducts Exit Interviews with all resigning employees to establish reason patterns for resignation.

LEARNING & DEVELOPMENT

• Co-ordinates and supervises all kind of internal training of the Department Heads and supervisors.
• Ensures that departmental training schedules are established in advance every six months.
• Co-ordinates training activities with regional or corporate training departments.
• Conducts general training topics and ensures that all new employees are taken care of within the system.
• Ensures the general orientation is conducted during the introduction of new employees.
• Ensures development at all levels of employees (including succession planning).

 

GENERAL / MISCELLANEOUS

• Informs personnel and supervisor regarding important events and news from within the hotel operation to avoid misunderstandings and rumors/gossip.
• Organizes social and leisure activities in co-ordination with Department Heads for the employees.
• Organization, supervision and maintenance of staff accommodation. Regular inspection tours. Sees that repair and improvement work is carried out.
• Ensures inventories are taken and controls made upon check-in / check-out of staff rooms.
• Maintains good co-ordination and information with the Director of Finance in case payroll is not handled by the HR department.
• Establishes monthly reports according to requirements.
• Maintains a monthly overview of vacation and public holiday balance of all staff and delivers a monthly consolidated summary to the relevant supervisors.
• He/she is familiar with all related company documentation and especially with the relevant Operational Standards Manual for his/her field of responsibility.
• Assumes responsibility of Duty Manager when scheduled to do so.
• Other duties as assigned.