To ensure an open, professional and caring relationship with Housekeeping personnel, promoting teamwork, recognition and mutual respect in the team

To establish and maintain good and effective human relations with all departments

To maintain appropriate standards for dress, hygiene, uniform, conduct and appearances

To ensure all receiving and forwarding of information pertaining to the department is according to set standards and procedures

To ensure all records, guests requests, Housekeeping reports are submitted and distributed accurately and in a timely manner

To manage, maintain and record accurate room status into Housekeeping system

To record and investigate room discrepancies with Housekeeping Supervisors

To update and maintain all dispatched tasks

To report any guest complaints to superiors for immediate action

To maintain cleanliness in Housekeeping work area

To be trained and develop as room attendant as well as other Housekeeping sections

To attend all training as required

To comply with hotel’s health, safety and hygiene policies and procedures

To be trained and assign tasks during emergencies such as fires, bomb threat and power failures

To adhere to Housekeeping standards and procedures

To assist and complete any other assignments as stipulated by Senior Housekeeping team members

Minimum High School graduate

1 – 2 years’ of experience in related area

Fluent in Cantonese and Mandarin, Good in English

Opera/Optii/Maximo/FCS PMS systems

Word/Excel

PPT