SPECIFIC DUTIES, ACTIVITIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

• Daily order coordination. Develops and sustains customer relationships through direct interaction, responsiveness and accountability. Maintains open communication with customers using appropriate tools as necessary.

• Insures compliance with all corporate and applicable regulatory SOP and cGMP guidelines.

• Manages processes to optimize quality performance and on-time delivery to insure customer satisfaction.

• Participate in Customer related issue resolution.

• Work with Customers to define study specific distribution needs.

• Rectifying distribution problems and report finding back to the client.

• Ensure Customer reporting requirements (shipment, temperature monitoring, etc.) are completed in a timely fashion.

• Coordinates international depot shipment activities in accordance with project requirements and available resources. Notes potential issues and takes action to prevent their occurrence when possible and escalate when necessary.

• Other jobs assigned by supply chain coordinator

POSITION REQUIREMENTS:

Education: University graduate in Business Management, supply chain/logistics or related fields.

Experience: at least 3 years relevant work experiences gained in logistics operation including warehousing, distribution, transportation, inventory control, and project management. Experience in facility management and import/export in free trade zone will be an advantage.

Knowledge/Skills:

• Must possess and demonstrate strong motivational and leadership qualities.

• Possess and demonstrate excellent oral and written communication skills.

• Possess excellent proactive problem-solving and analytical skills.

• Possess ability to create team-based environment.

• Possess extensive knowledge of MRP/ERP systems.

• Well organized, detail-oriented, possess ability to multi-task.

• Self-motivated, disciplined, focused, work well under pressure and be able to prioritize work.

• Must be dependable and show initiative to improve the overall throughput and financial goals of the organization.

• Prefer to have process knowledge of cGMP regulations and practices

• Must possess the ability to bridge relationships with a variety of individuals and between various departments and levels of the organization

• Have a good command of written English, better to have good oral English

• Fluent in Chinese.

PHYSICAL/MENTAL REQUIREMENTS

• Mathematical and reasoning ability

• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• Ability to work effectively under extreme pressure to meet deadlines. Individual may be required to sit, stand, walk regularly and occasionally lift 0-15 pounds. Be accessible to laboratory and pilot plant area(s) and office staff and to use required office equipment. Specific vision requirements include reading of written documents and use of computer monitor screen frequently.

• Overall about average intelligence, creative thinker with sound business judgment. Good negotiation and reasoning skills.

• Excellent written and verbal communications skills. Ability to easily learn and retain technical information.

• Excellent problem solving skills, including innovative and creative solutions.

• Well organized with ability to handle multiple activities simultaneously.

• Self-starter with the ability to work with people at all levels within Catalent and within customer organizations.

上班地址：外高桥保税区