POSITION SUMMARY:

The driver technician is responsible for the selection, delivery, set-up, demonstration, and continued maintenance of home medical, respiratory therapy, and home infusion equipment and related supplies, including educating the patient/customer in the safe and proper use of all delivered equipment and supplies. The driver technician is also responsible for repairing, maintaining, cleaning/disinfecting, storing, and ensuring proper inventory levels of home medical, respiratory therapy, and home infusion equipment at both the off-site and on-site warehouse.

ESSENTIAL FUNCTIONS:

• Picks home medical and respiratory therapy equipment and supply orders and follows up as appropriate.
• Delivers and sets up home medical, respiratory therapy and home infusion equipment.
• Ensures that all equipment and supplies for delivery are clean and in proper working order.
• Provides patients/customers with verbal and written instructions on the safe and proper use of all delivered equipment, including information on safety and infection control.
• As appropriate, identifies and reviews with patients/customers potentially hazardous situations in the home environment related to the use of delivered equipment, and offers appropriate remedies.
• Transfers clean/dirty equipment between office and warehouse, and restocks rental equipment at office.
• Picks up discontinued equipment, and follows established procedures for cleaning and maintenance.
• Ensures appropriate levels of inventory for home medical, respiratory therapy and home infusion equipment and supplies, and notifies appropriate departments of restocking needs.
• Performs appropriate cleaning, preventive maintenance, and repair (as appropriate based on skills and training) of all home medical,respiratory therapy and home infusion equipment in accordance with manufacturer’s guidelines and in a timely manner, including completion of all appropriate documentation.
• Documents and submits all necessary paperwork in a timely manner, including delivery tickets for all items, payments collected, training provided, environmental assessment and documentation of any unsafe situation with appropriate action to be taken.
• Participates in scheduled staff training programs to maintain competency level.
• Maintains vehicle properly, and reports any potential problems.
• Participates in on-call rotation and extended patient-related travel as necessary.
• Clearly understands the purpose of the Improving Organizational performance program.
• Maintains patient confidentiality and rights.
• Maintains professional appearance and attitude at all times.
• Takes responsibility for self-protection while working in hazardous situations, and practices universal precautions.
• Adheres to all state and federal regulations and guidelines (OSHA, DOT, DMV, etc.), as well as KPHC operating policies and procedures and ACHC standards.
• Ensures overall cleanliness, organization and safety of both the off-site and on-site warehouse.
• Fills oxygen orders for patients to pick up.
• Troubleshoots problems with equipment as appropriate.
• Performs other work-related duties as assigned by supervisor.

OTHER RESPONSIBILITIES:

• Maintains patient confidentiality and rights.
• Maintains professional appearance and attitude at all times.
• Performs other work-related duties as assigned by supervisor.

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:

• High School diploma or GED.
• Strong organizational, time management, and communication skills
• Valid State of Maine license, along with a good driving record.
• Prior driver/delivery experience preferred.
• Ability to read and understand service and repair manuals.

SUPERVISORY RESPONSIBILITIES:

None assigned

PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:

The employee must regularly lift and/or carry up to 75 pounds. Lifting beyond that weight limit may require using additional equipment or people. The noise level in the work environment is usually moderate. Extensive in-state travel in company owned vehicles is required.