Duty Manager
AccorJakarta rayaUpdate time: October 7,2021
Job Description
Job Description
Work Experience
Benefits
- Assist the Front Office Manager to supervise the front of the house operations
- In the absence of higher management to make decisions regarding operational problems
- Coordinate and work closely with all departments regarding daily requirements in the Front Office operations
- Ensure guests are given prompt and efficient services at all times by the team members
- Handle all guest complaints professionally, satisfying their needs and safeguarding the Hotel’s interest
- Ensure all arrival and departure VIPs and Suite guests are taken care of such as rooms are ready with amenities and card, receive and escort guest to room
- Ensure proper records are maintained and valuable secured in the Front Office Safe Deposit Box
- Responsible for the setting up and updating of the DM’s Log Entry.
- Responsible for all emergency procedures and coordinate closely with the Security Department
- Responsible for all Master Keys and Emergency Key which are strictly for their use only pertaining to operation requirements
- Liase with the IT Department on any faults of the system at times of emergency
Work Experience
- Minimum 1 year of experience in the same position
- Minimum Diploma III from preferably hospitality
- Proficiency with Microsoft Office Applications
- Knowledge of Power Pro System
- Well written and spoken English
- Excellent interpersonal and communication skills
- Training Skills
- Team Player
Benefits
- Working in International ambiance
- Attractive package
- Surrounding by positive work-mate
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