YOUR EXPERIENCE AND SKILLS INCLUDE:

• Service focused personality is essential.
• 1-2 years of experience with similar responsibility.
• Prior experience working with Opera or a related system will be an asset
• Strong interpersonal and problem solving abilities and the ability to lead by example
• Self-driven individual, with a proactive and positive approach to change
• Ability to accept responsibility and organize the work.

WHAT YOU WILL BE DOING:

• Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests of the hotel.
• Lead and supervise day-to-day operation of the department to ensure service standards are followed with friendly and engaging service.
• Handling guest concerns and react quickly, tracking and notifying proper areas to guarantee. Memorable moments for our guests.
• Responsible for Reception, Concierge operations, Telephones, Hospitality and Cashier.
• Liaise with different departments for smooth and coordinated work.
• Ensure cleanliness of all areas under the Front Office viz., Lobby, corridors, main staircase and drive away.
• Ensure that the arrivals and departures for the day and relevant records are maintained.
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WHAT IS IN IT FOR YOU:

• Working with young & dynamic team of ibis Styles.
• Excellent Employee benefits.
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21