Job Title 

• Duty Manager

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work.
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: 

• Extend personal service and attention to all guests.
• Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests.
• Prepare and provide the daily reports, control reports (house account revenue and statistics)
• Monitor credit limits stringently, inform FOM when exceeding limitations
• Maintain and update guest history profiles through the Opera guest profile system.
• Prepare and provide the daily reports, control reports (house account revenue and statistics)
• Control Audit checking, trial balance for the day and cross checking of guest room rates between correspondence, registration cards and actual amount charged
• Block rooms ensuring allocation, according to guest expectations, utilizing guest history and communicates with all related departments to create awareness of any special requirements.
• Give courtesy calls and complete the daily call log as per established guidelines

Your experience and skills include:

• Flexibility to respond to a range of different work situations.
• Must have the ability to multi task.
• Excellent communication and interpersonal skills.
• Ability to work under pressure.

Your team and working environment:

A wonderful  brand new hotel just 5 minutes away from Dubai Airport & 250 meter from GGICO metro station. 

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We are 280,000 women and men placing people at the heart of what we do, and nurturing real passion for service and achievement Joining Accor means embarking on a unique life journey to imagine tomorrow's hospitality.
To join our Group, please visit https://careers.accor.com/